2003 Saturn VUE LX review from North America

Transmission.

Transmission.

Transmission.

Transmission.

Everything was great with our new Vue until about 13000 miles. That is when we began to notice that if we were stopped on a decline and pulled out into traffic at a normal rate of speed, the car would make it a few feet out into the road and then complete engine power loss for about 5-6 seconds before it finally kicked in.

We returned to the dealership, explained the problem and left the car. The service department was excellent. They replaced the transmission, and everything was covered under our warranty.

A couple of weeks passed and the problem resurfaced. We returned to the service department where we left the car for two days. They were unable to re-create the problem. So I picked it up.

Same day, the problem reoccurred. So the next morning my wife returned it to the dealership. They could not re-create the problem. When she picked it up, she took the service manager for a ride. Pulling out of their parking lot SHE was able to re-create the problem.

So he told her to bring it back after the weekend.

By now we had been in touch with Saturn corporate as well as a lawyer. So we bring it back, a fourth time. They tell us there is a new computer update and they programmed it in.

Pulling out of the dealership it does it again! I turned around and went straight back to the dealer where I was met with confusion and this time, I think, skepticism.

Three days later now we have been told by corporate, who was told by the dealership, that it is normal operating procedure for the vehicle.

WHAT?!

So when I am trying to cross three of the six lanes of the major highway I travel on, with my 13-month old son in the car and this piece of crap loses power for 5 seconds (approx.), that's normal operating procedure?!

You'll be hearing from my lawyer.