2002 Toyota Matrix XR review from North America
"Stylish miniature SUV with hidden problem"
What things have gone wrong with the car?
I have been experiencing problems with the gas gauge. It fails to register accurate fuel levels when the gas tank is less than half full. First, I ran out of gas because I thought I still had between a quarter of a tank and half a tank of fuel remaining. After getting towed back to town, the dealership allegedly fixed the problem and returned the car to me. Four months later, I filled the tank when it read half-way and noticed that I put 11.4 gallons into the tank. The tank only holds 13.2 gallons. Thus, it was less than half full. I returned to an authorized dealer service and once again they allegedly fixed it. It is now 2 months later and I have filled it with 10.4 gallons while reading at half-full. I am about to return to the dealership, again.
General comments?
The car is extremely comfortable to travel in. The seats support well and the passenger seat reclines easily with a lot of variety for adjustment. The driver's seat is at a perfect height for me and is very good for posture while driving and ease of entering and exiting the vehicle.
The CD changer is a definite plus, but the radio has a lot of adjustment buttons that are difficult to learn about. Also, the sound system is awkward to balance throughout the vehicle.
This vehicle handles long-distance travel extremely well. I especially like the way the cruise control functions.
The car handles storage very well, with spacious "trunk" area. I really like the fact that the seats fold flat for hauling things.
The child locks and user block on the window controls make this a great car for travel with children as well.
Recommended reviews
| Near perfect for my needs and uses |
| The best bang for the buck! |
| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | Automatic |
| Performance marks | 9 / 10 |
| Reliability marks | 6 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 3 / 10 |
| Running Costs (higher is cheaper) | 2 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 205 miles |
| Most recent distance | 13074 miles |
| Previous car | Pontiac LeMans |
| Date of Entry | 26th February, 2003 |