2004 Toyota Sienna LE review from North America

After taking ownership of our van, we noticed a loud squealing sound from one of the belts. I took it to the Toyota dealership and was charged $160, just to look under the hood. The mechanic said that it was the air conditioner belt and that it needed to be changed. I had the belt changed and still had the same noise problem persist.

I took it back and was told that they sprayed it with a lubricant to take noise away. Of course the noise came back, and I then again went back and was not helped at all in quieting the noise. I gave up on having a quiet car.

Then I had the ultimate problem happen... my engine had sludged. My car had only 37000 miles on it and was still under the 50,000 warranty. I contacted the warranty department and was told that my warranty was not going to be honored, due to me not having the oil changed at their "Toyota" facility. I had receipts for timely oil changes at Jiffy Lube, but they would not honor it because I did not take it to them. I was truly disappointed with Toyota and the warranty company. I had no choice but to have them clean the sludge and to charge me $3,000 for it.

Now my air conditioner is not working and was told that it is the compressor. What's next?

I am currently looking for a Honda.