2000 Toyota Sienna review from North America
"Really bad Quality"
What things have gone wrong with the car?
This is our 5th Toyota in a row. We bought it for its dependability and good name. We were fooled! The first problem occured within 6 months. The driver side sliding door panel would begin to fall off, interfering with the ability to slide the door open. I brought it into the dealer, which they said they had to order parts. It would be a week, we'll call you when its in. I never heard from them again. We then moved and brought it to another dealer. They fixed it, and within 2 days, it fell off again. I had it fixed AGAIN, and needless to day, its still to this day falling off. Now its happening to the other sliding door! Then, at roughly 20,000 miles, as I started the car, large amounts of smoke bellowed out. As I put the car in drive, the engine light came on. We immediatley brought this to the dealer, which then said it was sludge and OUR fault due to lack of oil changes! What a line! We have been very faithful in our maintenance with this van (and all our vehicles). Then when I got home, and read the receipt the dealer gave me, it stated that "owner never changed oil previously". I can't beleive it! Pointing their guilty fingers at me! Then I keep reading that so many owners are having this exact same problem. WAKE UP TOYOTA! NEVER EVER again will we purchase a toyota!
General comments?
Sliding doors won't open due to panels continuously falling off. Engine sludge problems.
Recommended reviews
![]() ![]() | Not what I expected from Toyota |
![]() ![]() | A good, but not great minivan choice |
| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2000 |
| Most recent year of ownership | 2002 |
| Engine and transmission | Automatic |
| Performance marks | 1/10 |
| Reliability marks | 0/10 |
| Comfort marks | 5/10 |
| Dealer Service marks | 0/10 |
| Running Costs (higher is cheaper) | 1/10 |
| Distance when acquired | 20 miles |
| Most recent distance | 33000 miles |
| Previous car | Cadillac Seville |
| Date of Entry | 18th August, 2002 |

