I received the car in 1999 on the mobility scheme. I was absolutely over the moon. The day I got it I had to call out the RAC because the car would not start, it was totally dead. The RAC found that the battery terminals were not tight enough.
In August 1999, the car started to cut out on me, whilst driving along my hand brake light would flash, I would lose my PAS and then my brakes. This when on for months and Vauxhall kept taking the car in but could find nothing wrong with the car.
At the start of this year, my battery light flashes this time and the same thing happens, unfortunately this now tends to occur at 40mph.
Vauxhall put a computer fault detector in the car, and what do you know it has not failed on me, typical.
This may seem silly but I am petrified to go out in the car, you see I am a 21 disabled woman, I am so terrified of breaking down on my own.
I have a major problem because I only lease the car from mobility, and they will not supply me with another car, they keep telling me that I need to give Vauxhall a chance to fix it, but I have had the car over a year and the problem has not been recified.
The Citizen's Advice Bureau have been supporting me, but it seems that my only choice is to terminate the lease on the car, and then Mobility will send this faulty car to auction, and if they don't get the price they want for it I will have to pay the difference and only after this will I be able to have another car. By this time I will have no independence left.
Does anyone have any advice to give me?
Have you tried contacting Watchdog at the BBC? They may be able to advise further. The URL is http://www.bbc.co.uk/watchdog
Also erm... It's a Vauxhall.
'Nuff said.
Not much help, but had the same problem with Motability, though with a Renault, they didn't help at all and ended up with a £2000 bill for the loss made at auction, so my advice, don't give up on the lease, ask for a replacement.