2002 Volkswagen Golf GLS review from North America
"A fun-to-drive compact that tries so hard to be a sports car"
What things have gone wrong with the car?
The Driver's inside door handle has a thin rubber coating on it that peels away after a few months.
A water leak on the passenger side floor was traced back to the drainage tubes for the moon roof. The carpets were replaced after many weeks of haggling the dealer (Princeton, NJ - Don't recommend them).
The car seems to use a lot of oil... dealer says this is normal. There are no leaks, there are no signs of significant burn off either.
General comments?
All in all I love the car. I just don't like the dealership that conducts the service. The dealer is in Princeton, NJ on route 206. It takes weeks to get an appointment, they almost never have jobs done the same day, and then they try to charge you for a loaner car. It's a bit shady. I must say that when the work does get done, it is done well. The problems seem to be with the management staff and not the actual technicians in the shop.
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| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 2.0L Manual |
| Performance marks | 6 / 10 |
| Reliability marks | 9 / 10 |
| Comfort marks | 6 / 10 |
| Dealer Service marks | 3 / 10 |
| Running Costs (higher is cheaper) | 8 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 3 miles |
| Most recent distance | 32000 miles |
| Date of Entry | 14th October, 2003 |