1999 Volkswagen Golf TDI from UK and Ireland - Comments

First few weeks we had it was fine. Really nice to sit in the quality feeling interior.

Trouble started when the passenger side floor filled with water due to a blocked air con drain. This soaked all the carpets which the dealer refused to replace saying that they would dry out. The always smelled mouldy afterwards and were eventually replaced after we wrote to the service manager.

Then one of the electric windows stopped working and stuck half way. The motor had burned out and blown the fuse. Another argument before it was replaced under warranty.

Front tyres wore unevenly on the insides after only 14000 miles and had to be replaced. We had the tracking done at the same time and found that it was almost 4mm out. This explained the heavy steering which suddenly got better. Dealer refused to accept any responsibility for tracking claiming it was OK when it left them, but 3000 miles later the tyres wore through.

The engine ran out of oil on the motorway and had used 3.5 litres of oil in 4000 miles. Yes, we should have checked it more often, but really it should not use this amount of oil!

At 20000 miles the engine started to smoke badly and was down on power. The turbo had blown completely and had to be replaced at a cost of £2000! Fortunately under warranty, but the dealer had the front to suggest that it was our fault for driving it too hard.

Tried another dealer further from home, but the service was just as bad. This time the ECU was faulty and had to be replaced. Fortunately just under warranty.

Then the air sensor went (out of warranty) and cost another £250 to replace, the brakes started juddering and discs and pads had to be replaced (£275). Another window motor packed in.

Almost forgot to mention the creaky seat mounts, dozens of blown bulbs, clonk from the suspension and the sticking door lock.

The only good thing is the economy which is about 55mpg, but the cost of service and repairs kills any saving.

Very disappointed all round after we had traded up from our cheap and nasty, but reliable old Mazda to a "quality" car.

The car was unreliable, dealers unhelpful to the point of arrogance and rudeness and the service was incredibly expensive compared to the Hyundai.

My wife's Toyota has 130,000 miles on the clock and has had only routine servicing done in 7 years.

If this is the best that Germany can do we will stay with Japanese cars.

We are going to sell this heap as soon as we have finished paying for it!

Tip: When driving a turbocharged car let the car warm up for 3-5 minutes before taking off. When getting ready to park the car and leave, let the car cool down in park for about a minute.

This will help make the turbo last a bit longer, similar problems happened in the US when turbocharged cars were popular. A lot of customers burning the engines/turbos up. But the dealership should have either replaced the turbocharger, or have worked out some sort of deal.

I have recently sold my Golf GTTDi which I had owned for little more than a year.

I experienced various problems from a blown turbo pipe which starved the car of much needed power to an undersized power relay that used to overheat and then the car would just "die". All the time my wonderful dealer insisting that it was something that I had done (water in the fuel etc) The front wiper motor burnt out, the air sensor went faulty causing another drop in power.

I sold my previous car (Honda Accord Type R) for something more economical and just as reliable. That was one of my biggest ever mistakes.

I am now looking for another Honda Accord Type R hopefully in as good a condition as my last one.

Volkswagen pay attention: your cars are getting a very bad name for themselves with more and more people turning to the Japanese car industry for quality, trouble free motoring. You only have to look at the JD Power survey to see that.

Lets just hope the Golf mark 5 is a vast improvement (It can't be any worse, or can it??)

I actually think your Golf is the cheap and nasty one!

I owned a 1999 Golf 1.9 TDI, and the only thing to go wrong with it in the 5 years I owned it was the airflow turbo - absolute gem of a car - now have a 2.0 GT TDI mk5 Golf - and so far it is even better.