2002 Volkswagen Golf GLS review from North America
"I love to drive this car, but the oil consumption isn't worth it"
What things have gone wrong with the car?
Consuming too much oil at 5,000 miles.
General comments?
I have been having a oil consumption test ongoing for almost a year. The car is consistently using 1 quart of oil every 1500-1700 miles. Volkswagen refuses too inspect the engine unless it consumes 1 quart of oil with in 1000 miles. I am over by 500 miles and they still refuse to look into the issue. I can't even make it to a 3,000 mile oil change with out having to put oil in, and they recommend oil changes every 5,000 miles. I asked every service agent (even the service manager) how often they check the oil in their car and they all said they don't. That's because they don't have to. What's up with that. Has anyone else had any luck getting Volkswagen to look into this problem? I am seriously looking at taking this to the press and showing other people how poor the customer service is for Volkswagen and that they are not the only ones out there.
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| Would you buy another car from this manufacturer? | Don't Know |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | Manual |
| Performance marks | 8 / 10 |
| Reliability marks | 4 / 10 |
| Comfort marks | 6 / 10 |
| Dealer Service marks | 2 / 10 |
| Running Costs (higher is cheaper) | 6 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 12 miles |
| Most recent distance | 35000 miles |
| Date of Entry | 27th October, 2004 |