The transmission started kicking at 38,000 miles, it's an automatic, but at times it feels like a manual. It kicks like I shifter gears without pushing the clutch all the way in. The kicking is sporadic so the service guys are unable to duplicate it. It runs fine for weeks and then it kicks or sputters.
Other than the transmission I like my Jack, yes I named him. He runs smooth, corners nicely, has good radius turning on streets.
I drove 7 hours and I didn't feel cramped or stiff. I have leather seats and seat warmers so it is always a nice ride, even on hot days.
The inside lights and running lights are rather luminous and make seeing easier. I like that the inside dash lights are blue/purple it allows me to see what the control panel in parking structures without squinting.
My daughter has a 2002 1.8T with about 60k on it. She loves it; however she started having transmission trouble. The VW dealer did a preliminary diagnostic and found a relay switch to the solenoid shorted out. A large repair, however he said it was systematic of a much larger transmission problem that requires that the tranny be changed out, a $6,000 job.
Fortunately I have an extended service contract on it, so I'm letting VW and the Service warranty co. fight it out.
I'd suggest that you call VW customer service 1-800 822-8987 and have them open a case to investigate as to why an authorized dealer is unable to diagnose a transmission problem. they are mostly electrical and have diagnostic points. Be aware however they may want to do a "pressure test" this requires a few hours of tech. time and they will want to get paid for it. See if you can get VW to pay for it, since their dealers are unable to find the cause of your problem.