2002 Volkswagen Jetta review from North America
What things have gone wrong with the car?
The Jetta starts out strong when it was newer, but the problems that I've had amaze me. I think it was an omen, when we brought the car home from the dealer, we were meeting friends for diner and the driver side window fell off of the track.
Contacted the dealer and we brought it in for an emergency repair. Dealer told us that the plastic bushings that VW used were under a recall and that metal ones were being used in its place.
Parking for the first time at a parking spot with a parking block was exciting. For you owners, you know what I mean. Get too close and your front bumper will stare at you, when you attempt to back out of your space.
During the warranty period the standard recall items were serviced: engine coils, rear brake lights going out and what ever else VW felt compelled to repair.
The fun part came when after the car was paid off and the factory warranty expired. The complete A/C had to be replaced, a part on the electrical system had to be replaced also, but the part was only available through VW in Canada. The transmission stopped working completely. THIS STUFF I CAN'T MAKE UP, WISH I WAS..
The dealer told us that the parts and labor for the transmission will cost $5,000. When I heard this information I was going to ask Fire Rescue to take me to the hospital.
The saving grace to this VW mess is that we had purchased an extended warranty from VW, when we had intially purchased the car. The warranty costed us $1,100, but VW has spent about $7,200 on parts and labor so far.
The important moral to this story, is if you buy a car that you've never owned before, BUY THE EXTENDED Warranty!!!
General comments?
Besides the fact that VW is basically rebuilding the car at their cost, the car does look sharp and handles amazingly. The safety features are duley noted. Hopefully VW learned from their mistakes on the 2001-2002 Jetta models and corrected them accordingly. Whether or not I would purchase a VW again, remains to be seen. If it wasn't for the extended warranty, I guess you would know my answer.
VolksWagen statement of "Driver's Wanted" should read, "Driver's Wanted with Deep Pockets"
Rob
Miami.
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| Would you buy another car from this manufacturer? | Don't Know |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2003 |
| Engine and transmission | 1.8T Automatic |
| Performance marks | |
| Reliability marks | |
| Comfort marks | |
| Dealer Service marks | |
| Running Costs (higher is cheaper) | |
| Date of Entry | 28th September, 2007 |