1996 Volkswagen Jetta review from North America
"Not with a ten foot pole, unless you plan to impale it!"
What things have gone wrong with the car?
Multiple services starting at $600 each.
Oil is $18/L, flushing the sealed transmission once a year is a nightmare. An oil change is over $250!!
Timing belt replaced... precautionary measure.
All the trim has fallen off the car.
New windshield wiper tank
Leaking oil; new head gaskets, plugs, wires, etc once a year.
Practically every sensor on the car has been changed
Door lock system failed (can't even get in the trunk!)
Alarm system failed (went off when it wanted, couldn't be shut off.)
New exhaust, 100% replaced from head to tailpipe.
Transmission rebuilt
Brakes replaced
New CVs, joints
Windshield wiper switch malfunction: can't be shut off, comes on when it wants... only way to control is pull the fuse.
Temperature gauge stays on
Air conditioning works, but heater no longer pushes air. (Core is toast.)
Driver's side seat is collapsing. Seat belt won't retract.
General comments?
EGAD. Where to start?
My husband bought this car USED from a dealership in Vancouver. No warranty, high mileage, but he said the car looked MINT. Black, shiny, clean. He paid $6900 CAD, which I thought was outrageous, considering the mileage. He liked the look of the car and the way it handled, so there was no convincing him otherwise. Did I mention that it was black and shiny?
He drove it home from the ferry, and it seemed okay. In the morning, he got up to drive the car to work (a one-hour drive), and I got a phone call a few hours later: "Hi honey...I'm stuck here. The tranny blew out of the car. Don't tell me you told me so, okay?"
That pretty much says it all.
Transmission rebuild-- (I don't even know how much it cost. He wouldn't tell me because I'd warned him not to buy the car in the first place. Dealership told him to sit and spin, and he already had a $6900 loan plus tax tied to the purchase. Throw it away, pay the loan and walk? Not feasible.)
A week later it needed a complete exhaust system, front and back. (It fell off on the highway.) Over $1000
Financing on the vehicle went up to ten grand, so I could do the math and guess how much the transmission cost.
In late 2003...he washed the car thoroughly, trying to get oil off the block after it blew a seal and leaked badly. Car wouldn't start afterwards: $900 service involved replacement of several sensors, wires, plugs, etc. By now I've lost count of the number of times this car has been towed.
Gauges, sensors and miscellaneous electrical components continue to fail in the vehicle: if it weren't so freaking expensive to replace these things, I'd describe it as a nickel and dime activity. However, not ONE of these "minor" things have cost under $200 to replace after calculating parts and labor. The windshield wiper issue is my favorite insanity so far: the garage refused to replace the part despite the fact that he'd brought the replacement part with him. Why? Well, they might inadvertently set off the airbag taking the steering column apart! THEN you'll REALLY have a big ole nasty mess to deal with!
The VW dealership here is one of the WORST anywhere. It offers the poorest service we've ever encountered, and we hear it from everyone who owns one of these cars: part of the bad experience is the run around you can expect from the local service center, which happens to be one of ONLY two places within 300 miles that will even touch the car. Flushing the transmission at the dealership: $600. At the competition: $560.
The car has become more gutless and sluggish every year. With almost 300K on it, this might be expected. Ironically, it continues to survive the daily long-distance accumulation of mileage; it leaks, the gauges don't work and it looks like a piece of crap now that the trim has fallen off and the seats have begun to collapse, but my husband hopes he'll get another 200K out of it.
He might... if he spends another 10K maintaining it!
The last time I drove it, the wipers wouldn't shut off. It was a beautiful sunny day, and I had no idea which fuse he usually pulls to shut them off. The car handles well, corners tightly and sticks to the road, but I can't say much more from a positive perspective. I have refrained from saying "I told you so!" over the years, but it's mostly because he's already suffered so much behind the wheel of this vehicle.
I seriously doubt we'll ever own another VW.
Recommended reviews
| Engine is strong, VW of America Service the worst, and interior electrical not so hot to be polite |
| This car isn't terrible if you don't mind staying home every time it rains! |
| Would you buy another car from this manufacturer? | No |
| Model year | 1996 |
| Year of manufacture | 1996 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2008 |
| Engine and transmission | 1.6 gas Automatic |
| Performance marks | 3 / 10 |
| Reliability marks | 6 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 236000 kilometres |
| Most recent distance | 290000 kilometres |
| Previous car | Honda Accord |
| Date of Entry | 7th February, 2008 |