2002 Volkswagen Jetta GLS from North America - Comments

2nd Oct 2008, 14:19

"I don't trust it, and would not purchase another Jetta or VW product"

What things have gone wrong with the car?

Front lower bumper too low, got caught on a curb when pull out. Glued back, not looking too great.

Arm rest broken.

Cheap finish, trim on doors peeling off.

Consumed a lot of oil - 1qt/1K.

Stupid cup holder design - if you use it, you can't use your stereo!

General comments?

I wish I knew about this site prior to buying this. From what I've been reading on this site, the model year seems to be the worst, and as luck would have it, I have it!

I am the 2nd owner, bought when it was 4 year old @54K. So, far other than what I listed above, knock on wood, everything seem to be running OK. Oil change costs more than your standard Japanese make though; cost me $50 each at 3K miles.

When I test drove it, I was attracted to the Jetta for it looks, solid/sturdy feels, and pick up quicker than the Honda Civic. Also, it had more airbags, 6 in total. I do love the stocked stereo system. Great sound.

I am hoping that it will hang in there for me for another 3 years. I'd appreciate comments from anyone with 02 Jetta that is in the 100K miles, and let me know how's it going for you.


21st Oct 2008, 21:13

I have all the same problems you have listed, also, my battery keeps failing causing a "non start" problem, which has led to towing my VW Jetta to a dealer (75$) and a 109$ fee to flash the key to the car. What a pain. My friend "a european specialist" recommends to replace the serpentine belt; I'm only at 40,000 miles! I'm a mechanic with 10 years plus experience. Even I'm exhausted from the problems and money spent on this car.


22nd Oct 2008, 09:53

Thanks so much for all the comments that were posted. I test drove a 2002 GLS and thought it was great. I had a verbal deal done and then checked here. Needless to say I am not going to buy the car.


5th Mar 2009, 21:05

Have to say, I am a new owner of a 2002 Jetta GL with 67,000 miles on it, and I have experienced most of the same problems. The transmission always violently downshift at weird times, & it is more noticeable when you turn corners. Sometimes when I put it into drive, it jerks really hard and first gear always seems like it doesn't want to shift right. I HATE it so far, & I wish I had read this before my purchase. I thought buying Volkswagen would be a smart choice.

It is also uncomfortable to ride in. It is not a smooth riding vehicle at all. Never again.

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