1999 Volkswagen Jetta GLS review from North America
"Volkswagen gives German engineering a bad name!"
What things have gone wrong with the car?
Where do I begin - my passenger side window motor has been replaced twice and the driver's side once.
The power steering pump had to be replaced.
The air compressor had to be replaced.
A spring rolled out from under the passenger side seat, which Volkswagen refused to cover 30,000 miles ago even though I rarely have anyone in my car (once a month at the most). The estimated cost of the repair is over $500. The spring is less than 5 inches long.
It's a must to keep a bottle of oil handy at all times.
Customer service at Volkswagen is absolutely horrible. Each time I've called, a rep has told me that a supervisor will contact me within 24 hours (it's never happened). When I've emailed Volkswagen via their website, the automated response states the same thing and guess what? Never happened.
General comments?
It's ashamed that the Jetta is so good looking.
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| 1998 - Jetta K2 Edition 2.0 gas Great piece of German Engineering |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 1999 |
| First year of ownership | 1999 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.8L Automatic |
| Performance marks | 7 / 10 |
| Reliability marks | 5 / 10 |
| Comfort marks | 5 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 3 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 73000 miles |
| Previous car | Pontiac Grand Prix |
| Date of Entry | 5th March, 2003 |