2002 Volkswagen Jetta GLS wagon review from North America

The 2003 GLS is supposed to come with map pockets in the backs of the front seats. Mine are missing; apparently manufactured that way. No help from the dealer or from VW, as I no longer have window sticker.

The floor mats are supposed to snap in place. Mine don't fit the snaps in the floor. The dealer offered me another type of mat, but they wouldn't fit either. The quality of the mats isn't that great anyway, I'll probably replace them with something else.

The worst problem is that the floor on the driver's side is always wet. We've had a rainy spring, but I can't believe how much water I keep finding on the floor. I don't think it leaks around the door when the door's closed, but I think it pools around the seals and rushes in when the door is opened. I can't be the only person with this problem.

All in all, I like the car a lot. It handles well, and seems solidly built.

The exterior is sleek and attractive, without the goofy styling excesses of a lot of cars.

The overall quality of the interior is excellent (except the ridiculous cup holders and the floor mats).

The front seats are comfortable, but the back seats have no legroom for an adult. The back seat is so crowded that there's no way three people could sit back there--what's the center headrest for? I took it off and improved visibility out the back tremendously.