2002 Volkswagen Jetta review from North America
"A nice, fun car with some problems"
What things have gone wrong with the car?
The first thing that went wrong with the car was a few months after I bought the car. in the fall of 2002, the driver's side window fell into the door. I took it back to the dealer and they assured me that it was fixed (and that they had graciously fixed the other door too). In February 2003, the passenger window fell into the door. Obviously, not correctly fixed the first time.
The next thing to go wrong was about 7 weeks ago when I turned my car on and it was idling quickly and was difficult to shift gears. I called two Volkeswagon dealerships, before I found one who would take my car immediately (this is the only car for my fiance and I). The problem was the ever-popular coils that I have heard so much about. They told me they replaced all of them, though only two went up.
Then yesterday, I got in my car and the air conditioning was not cold at all and it was making a grinding noise. I called the dealer and they can't take me until Monday, though they advised me against driving the car for fear that it's a belt, which will cause my alternator to run off the battery and my car will eventually die. So, I am driving a rental car at my own expense (until I get into the dealership).
The only other complaint I have about the car is that the back seat is not very roomy.
General comments?
The most frustrating thing about all of this is that I have kept up with the scheduled maintenance, and I really like my car. I don't want to begin to hate all the inconveniences of getting it fixed every few months!
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| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.8T Automatic |
| Performance marks | 10 / 10 |
| Reliability marks | 5 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 7 / 10 |
| Running Costs (higher is cheaper) | 8 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 40 miles |
| Most recent distance | 15145 miles |
| Previous car | Chevrolet Tracker |
| Date of Entry | 9th July, 2003 |