1999 Volkswagen Jetta GLS review from North America

My sunroof opens by itself sporadically. It has been fixed once and still does it.

Passenger side window regulator motor has broken two times where the window wouldn't go down at all. Both were fixed under warranty.

The passenger side window fell down into the door thus another bad regulator motor. The dealer told me it had been over 12,000 miles (only 10 months) since they replaced the part and it would not be covered. The service manager told me this was a problem unique to me and if it was a common problem he would "have people beating down his door every day". Obviously it is a common problem per the recall. Had to call the customer service number to get it paid for.

Airbag light came on after hearing a loud rattle for several months in that area. I was past warranty and they told me it would be $1100. Again I called the customer service number because I was told it was a defect and I refused to pay for it especially since it was a safety issue.

Check engine light came on and stayed on for a month after getting it back from getting the airbag fixed.

Both back and front ashtrays broke, I do not smoke.

Cup holder broke.

Blew a fuse in the lower part of the dashboard.

Pulled away part of the front bumper because it sits too low for concrete edging in parking lots.

Driver side window just fell down in to the door three days ago. Get to take it in for the fourth time.

My roommate has a 2002 Jetta GLS and her window has fallen in to her door twice so far.

I would never buy another Volkswagen and would not recommend it for anyone else I know.