2001 Volkswagen Jetta review from North America

Most serious problem was the car would frequently not accelerate; after I brought it to the dealer 3 times, was told by the Service Manager that it was because the weather was hot--his Passat does the same thing. I live in Phoenix, and this explanation was not the right answer. After I was almost killed on the freeway because of this problem and the service rep. at dealership was completely unresponsive, I sold the car.

Rear brakes went bad at 25,000 miles (just after warranty expired, of course) --apparently a common problem, although service rep. acted as if this was first time they had ever heard of this happening!

Fuel coil failure; had replaced under recall.

Accelerator stuck on car on occasion. This was not as frequent as the acceleration problem. I understand this is not an uncommon problem.

Yellow viscous fluid leaking out of all doors.

Paint defective.

Air conditioner totally inadequate; noticed the problem immediately, even though purchased car in November during very cold weather--reported problem to dealer, who blew me off. When I traded the car in, was told the air conditioning was REALLY bad. If they could tell, why couldn't the service dept. where I purchased the car tell?

Window fell into door; dealer actually was very responsive for this problem.

Owning this car was a huge disappointment. Not only did I have way too many problems with it, but the dealership service departments were horrible to work with, and when I contacted VW in America to get some help, they were also terrible to deal with. They said they would call me back the next day. About two months later, I got a call from them. Of course, by this time I had unloaded the piece of #%@!.

I still continue to get mail about recalls--the most recent one is the exhaust system.