1999 Volkswagen Jetta GLS review from North America

Oxygen sensors went out on a monthly basis. After replacing five within a six month time period, I asked the dealer about a recall. None had been issued.

Window regulator went out causing the drivers side window to fall into the door. This happened while my wife was driving at highway speeds. She nearly wrecked and killed herself.

The sunroof had to be repaired after it would not close due to an issue with the track.

Fuel Pump Relay had to be replaced. Springs fell out of the seats. CD changer worked on an off and on basis. Stereo and Climate Control back lights quit working.

The computer had a glitch at 50,000 miles causing the A/C compressor to kick off if the engine was running under 2000 rpm. The only fix was to replace the computer at a cost of $1100. Windshield wipers fell off randomly while driving even after replacing entire arm mechanism.

I will NEVER own another VW product. The customer service was the worst I've ever dealt with. The service managers, mechanics, even down to the lady who took payment were all very rude. I've worked on every vehicle I've owned. I'm a decent mechanic and I know what makes a car work. These peope treated me like a moron. They just wouldn't come to terms with the fact that they were dealing with a bad product.

VW never issued recalls on the issues I mentioned above. They never took responsibility for selling an overpriced piece of junk. My wife now drives a Nissan Maxima (a MUCH nicer car with more room, more HP, more options, much greater reliability in the same price range). We love it. We've learned to stick with Nissan and Honda. Better price, better service, and much better reliability.

I hope someone from Volkswagen reads this. I tell everyone I possibly can about my experience. If I could, I'd put VW out of business. They're a terrible company and deserve what they get.