2002 Volkswagen Jetta GLS review from North America
"Too high a cost for a problematic car"
What things have gone wrong with the car?
Check Oil Light went on at 26,000 miles. Was using too much oil, so they did any oil consumption test. This has been fine since.
Check Engine light went on at 30,000 miles; they told me I needed to tighten my gas cap.
Check Engine light went on at 33,000 miles; they told me I needed to tighten my gas cap tighter.
Check Engine light went on at 35,000 miles; they told me I needed to tighten my gas cap tighter.
Check Engine light went on at 36,700 miles and I presented them with a Lemon Law Notice letter. They actually looked into the problem and discovered that my gas cap had a crack in it and it was allowing harmful pollutants to escape, putting them in violation of the EPA Federal emissions laws.
General comments?
This car has been fun to drive, despite the problems.
I have never owned a vehicle that I have had to take in for repair so many times, and so frequently.
The only way for the dealership to really look into my "gas cap" problem was to threaten to use my state's Lemon Law.
Their authorized Volkswagen representative called me to discuss the evaporation leak and notified me that their failure to discover this properly the first 3 times had put them in violation of the EPA federal emissions laws.
A major design flaw is the placement of the cup holders. It is directly in front of the CD player and covers the radio display.
Don't purchase a 2002 Jetta; it's not worth all of the problems you'll encounter.
Recommended reviews
| Worst car made |
| Not reccommended! |
| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 2.0 Liter Manual |
| Performance marks | 5 / 10 |
| Reliability marks | 5 / 10 |
| Comfort marks | 10 / 10 |
| Dealer Service marks | 2 / 10 |
| Running Costs (higher is cheaper) | 9 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 12 miles |
| Most recent distance | 37300 miles |
| Previous car | Volkswagen Jetta |
| Date of Entry | 11th March, 2004 |