2000 Volkswagen Jetta GLS review from North America
"Horrendous build quality and astronomical cost to keep running"
What things have gone wrong with the car?
Faulty rear speaker in the Monsoon system had to be replaced after 1 day.
Squeaks and rattles in dash and rear deck.
Replaced leaking lens cover.
Cup holder broken three times, and was replaced once by the dealer.
Oil pan was punctured by a tiny rock and had to be replaced.
Engine has had a ticking noise between 2700 and 3200 RPMs that started at 4k miles. The dealer finally (at 60k miles) admitted to the problem and wants to tear the engine apart.
The transmission grinds when shifting between 1st and 2nd gear.
The windshield was defective and fractured in the cold.
The rear brakes wore out at 25k and had to be replaced.
The coil pack went bad and needed to be replaced (this was not covered as part of their recall)
The mass airflow sensor also went bad and had to be replaced at 25k.
The catalytic converter had to be replaced at 58k.
The front-end's tirods, bushings, etc. had to also be replaced at 58k.
All of the interior surfaces have had their plastic / rubber coatings peel off.
The latch on the center arm rest snapped off.
The driver's side power window flakes out intermittently.
The headlights dim excessively for a moment when the cooling fan turns on which is most noticable during night driving.
The keyless entry system went haywire and had to be reprogrammed.
The trim on the shifter knob peeled off leaving a sharp edge behind.
The brakes generate excessive brake dust that takes hours to clean off.
The car has been through 3 sets of 30k mile tires in only 60k miles of driving.
The seats collect lint, hair, etc. and are nearly impossible to keep clean.
General comments?
This car has been a maintenance nightmare. Had I not bought the extended warranty when I bought the car, it would have cost me over $6k in repairs. The check engine light is constantly on. Every repair, no matter how small, is a monumental expense. The dealerships often have to order the parts and it's an exhausting effort to even get them to "see" most of the complaints that are described to them. Everyday I drive the car, I can't help, but think what will go wrong.
I like the styling and performance of this car, and it is fun to drive. Unfortunately, though, the build quality on the car is lousy. Everything breaks on the car 10 years before it should. This car has had more problems in 4 years than most have in a lifetime! It's really lousy when you pay as much as VW charges for their cars and then have to dump thousands of dollars into yearly maintenance.
This car has cost Volkswagen my business, I will never again buy another one, nor will I ever recommend one to anybody. In fact, I will always make sure to tell everybody I know NOT TO BUY a Volkswagen. Thankfully this car is being traded in next month for a new car... I can only pray nothing else major goes wrong with it until my new car arrives from the factory.
Recommended reviews
| Repairs are more than the car is worth!!! |
| If you're expecting the durability of Toyota or Honda, you'll be disappointed. |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2000 |
| First year of ownership | 2000 |
| Most recent year of ownership | 2004 |
| Engine and transmission | VR6 Manual |
| Performance marks | 7 / 10 |
| Reliability marks | 1 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 5 / 10 |
| Running Costs (higher is cheaper) | 0 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 100 miles |
| Most recent distance | 60000 miles |
| Previous car | Volkswagen Jetta |
| Date of Entry | 3rd June, 2004 |