2000 Volkswagen Jetta GLS review from North America

While it was still under warranty the airbag lights came on several times. Then the back cup holder broke, the front cup holder broke, the stereo broke within 4 years of owning it. There have also been & continue to be curious & unpredictable electrical problems. For example, at times, when I try to raise the passenger side window from the driver's side, it lowers instead of raising. Also, the passenger side window didn't work at all from the driver's side for a few months, but now it does again (inexplicably). The latch on the center console broke. The front blinker stopped working, started working, stopped working etc. It's impossible to replace a burned out light bulb in the front blinker. It's necessary to take it to the dealer where it costs $15. labor, $3.95 for the bulb and $20+ for the bulb socket. The service people at the dealership are rude, illiterate, don't listen & not methodical in diagnosing problems. Finally, the front end is low & scrapes on driveways etc. constantly.

This car is fun to drive, but the electrical problems and cost to maintain are not worth it. I will be selling this if they can ever repair it.

Last week my car started bucking & stalling a day after I had driven through a deep puddle. I took it in and was told that the speed sensor had gotten wet. They advised a new battery & speed sensor to the tune of $545. I only got the speed sensor and spent $325. I was supposed to get the car at 5:30PM that day. I got a call at 3:30PM telling me it wouldn't be ready until noon the next day. When I got to the dealership at noon they said it wouldn't be ready until 5PM. Nobody apologized for wasting my time. On the contrary they were very defensive & unfriendly. I complained so much they promised to get the work done by 3:30PM. When I got there I waited another 20 minutes (till 3:50PM) before it was ready. I drove off and once it warmed up it started bucking again - exactly the reason I took it in. I called the service rep. and he said, "Well, I put the best mechanic on it." as if I were making it up! I took it back & they worked on it 3 more hours that night and so far, they've been working on it for 4.5 hours today & have no idea what's wrong with it.