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1997 Volkswagen Jetta GLS review from North America

"Great car to drive if you don't mind things that fall off or fall apart"

What things have gone wrong with the car?

Sunroof stopped working twice. Both times fixed under warranty.

Trunk lock broke 3 times. Twice fixed under warranty, once at my cost. It would not open with the key and when it did the alarm went off.

Both seat adjustment knobs fell off.

Passenger sun visor fell off. Haven't replaced it yet. A new one is about $75 +.

Front driver side window motor went out right after 2yr/24,000 warranty ended. Just in process of fixing now. Estimates have come in for about $400-500+ for parts and labor.

All remaining three windows have had the regulator replaced twice.

Cigarette lighter stopped working. Don't smoke so never fixed while under warranty, Should have had fixed--now I can't charge my phone.

All door trim fell off.

Driver seat sank on one side.

After complaining that the car was not shifting properly while it was in for scheduled maintenance twice and told twice "that is how this car shifts" the transmission went out and was fixed under warranty.

A/C went out about 105,000 miles.

Coolant is leaking.

Now won't start--probably starter, but not confirmed or fixed yet.

The stereo had to be removed to be reset after the battery was disconnected due to the anti-theft feature. It would not come out because it was installed wrong. They had to break a couple pieced of the dash/stereo housing to get it out to retrive the serial number to get the code to reset it.

General comments?

I've spent more money on this car than all others combined.

Handles well. Most of the problems have had to do with the workmanship of the car. I looked into the lemon law early on, but it covers the mechanical aspects of the car not electric windows that regularly break, etc.

Will never buy a Volkswagen again after this experience.

5 comments

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Would you buy another car from this manufacturer? No
Model year1997
Year of manufacture1997
First year of ownership1997
Most recent year of ownership2005
Engine and transmission Automatic
Performance marks 9 / 10
Reliability marks 8 / 10
Comfort marks 9 / 10
Dealer Service marks 5 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks) 7.2 / 10
Distance when acquired5 miles
Most recent distance106000 miles
Previous carToyota Corolla
Date of Entry 20th May, 2005

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