2008 Volkswagen Passat TDI review from UK and Ireland
"Flatters to deceive. Unreliable and poor dealer service"
What things have gone wrong with the car?
It's almost easier to list what hasn't gone wrong with this car!
The 2nd week I had it, the parking brake released itself and the car rolled into the garage door (we live on a hill). Damaged the garage door and broke the bumper, grill and a headlight. Dealer said I should have parked it in gear! Ongoing legal argument over insurance costs.
The parking brake released itself several times over the following few months. Argument with dealer about safety of a parking brake that releases itself when the car is parked...
Then the parking brake started not to release on acceleration. This particularly happened on hill starts. Cue more arguments with dealer.
ECU needed an upgrade to cure a flat spot.
CD player failed and had to be replaced under warranty.
Battery went flat twice. Evidently a software fault with CD player means that if you don't leave a CD in it, the radio switches itself on and flattens the battery!!! Used the very nice man from VW recovery, who says this is a common problem.
Clutch judder on takeup. Clutch replaced at 18000 miles and "dual mass flywheel" whatever that is. My suspicion is that this is due to the dreaded electronic parking brake fault. Another argument with dealer about who would pay for the clutch.
Rain sensing wipers not working properly.
Central locking goes bonkers in heavy rain.
Sat Nav disc supplied was out of date.
Windows occasionally won't wind up unless you switch off the car and restart it. Dealers can't find any fault.
EGR (?) valve failed causing black smoke and loss of power. Replaced under warranty by dealer without quibble for a change. (I gather this is another common fault as they had them in stock).
General comments?
It would be a nice car if it worked.
Electronic parking brake should be ditched in favour of a conventional unit. It is a major source of unreliability and frustration.
Car is nice to drive on the motorway, but a bit cumbersome in town.
MPG is not as good as I expected, and rarely gets above 50 even on the motorway.
I am very disappointed with the build quality & reliability of this car.
The dealers are hopeless and very expensive.
There are many common faults with this car that the dealers won't admit to.
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| Would you buy another car from this manufacturer? | No |
| Model year | 2008 |
| Year of manufacture | 2008 |
| First year of ownership | 2008 |
| Most recent year of ownership | 2009 |
| Engine and transmission | 2.0 turbo diesel Manual |
| Performance marks | 8 / 10 |
| Reliability marks | 1 / 10 |
| Comfort marks | 6 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 6 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 23500 miles |
| Previous car | Vauxhall Vectra |
| Date of Entry | 19th July, 2009 |