2001 Volkswagen Passat GLS review from North America
"An absolute disaster and waste of money"
What things have gone wrong with the car?
4K CD player defective and replaced
5k Total failure of power in car -- replaced instrument cluster
7K Running light replaced
13K Total failure of power in car, replaced transmission control nodule
19K Rear Truck lock replaced
20K Instrument panel flashing warnings on everything towed to dealer, rebooted and worked
20K Bar for transmission gear indication not functioning, rebooted on the dealer's computer and working, drove an hour and a half and same problem.
General comments?
I have called WV Michigan 15 times and talked to 4 supervisors. They show no inclination to work with a car that is having intermittent problems and say just to take it back to the dealers. This is the worse customer support system I have ever encountered and I would never buy another WV again.
Recommended reviews
| 2001 - Passat GLX V6 4-Motion Wagon 2.8 Great car, other than faulty sensor problems |
|
| Fantastic, comfortable and yet reliable |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 2.8L V6 DOHC 30V FI Engine Automatic |
| Performance marks | 10 / 10 |
| Reliability marks | 0 / 10 |
| Comfort marks | 10 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 9 miles |
| Most recent distance | 21115 miles |
| Previous car | Dodge Spirit |
| Date of Entry | 11th March, 2004 |