2002 Volkswagen Polo E review from UK and Ireland
"This car is poorly built and unreliable, so I will never buy another VW"
What things have gone wrong with the car?
Today at 48000 miles - drivers door lock jammed. Needs to be replaced, but won't match the ignition.
48000 miles. Intermittent electrical fault, causing the dash back-lighting to flash on and off by itself. Doesn't seem to affect the engine, but you can't see the speedo at night. Tried pulling fuses out and replacing them in case of a bad connection, and this might have fixed it.
Anti-role bar failure. The design is poor, so it can shift sideways and doesn't run in its bearings properly, making a creaking noise. This damages the bar and it has to be replaced. About 39000 miles.
Coil pack failure again, around 35000 miles.
Internal trim on seats where they fold forward fell apart. About 30000 miles.
Coil pack failure - only 2 of the three cylinders running, but made it to the garage to be fixed at about 25000 miles.
Brake failure due to some part of the rear drum falling apart about 22000 miles. Had it fixed, but shortly afterwards the hand brake failed totally and needed fixing. Garage said it's a poor design, with a wedge shaped piece which doesn't fit in very well.
Rear light cluster fell out at about 20,000 miles - no obvious reason, hadn't reversed into anything.
General comments?
I bought this VW because my last Polo was 14 years old, and I really liked the old car.
This car has been very unreliable.
The build quality of this car is very low. Internal trim and the rear lights just fall off.
The car is only 5 years old, but is now having the type of faults my previous one got after 12-13 years.
The repair costs and time wasted are too great. I will never buy another VW.
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| Crap |
| Poor quality of build, poor quality of design, poor quality of build and poor value for money |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2007 |
| Engine and transmission | 1.2 Manual |
| Performance marks | 6 / 10 |
| Reliability marks | 1 / 10 |
| Comfort marks | 2 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 4 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 18000 miles |
| Most recent distance | 48000 miles |
| Previous car | Volkswagen Polo |
| Date of Entry | 13th December, 2007 |