2002 Volkswagen Polo S review from UK and Ireland
"Nice car, shame about the reliability"
What things have gone wrong with the car?
Picked the car up from the dealer and found the car manual was missing. Took multiple phone calls and 2-3 months waiting time to get a replacement.
The windscreen wiper hits the side when it is on its fastest setting - very irritating. I mentioned this to the dealer at the 10k service, but they didn't fix it. Still happens.
Two weeks after the 40k service the front tires needed to be replaced, they had worn unevenly.
Four weeks after the 40k service a warning light came on and the indicators stopped making the "clicking" noise when being used. Dealer replaced a brake switch which solved the warning light problem. Had to order a spare part to fix indicators.
The front passenger seat has developed an annoying squeak.
Spare part arrived, back to the dealer. Still didn't fix the indicator problem. As well as no clicking when I use the indicators, there is also no warning buzzer when e.g. headlights are left on.
This time dealer has to order in a new dash control unit.
Meanwhile, the boot no longer works with the central locking. It has to be opened with the key every time.
Also, the drivers window isn't opening as it is supposed to. Maybe these last 2 problems are also related to the dash control unit, but I haven't been back to dealer to find out yet.
General comments?
I love driving the car- it is quick and the fuel economy is great.
However, all the problems I've had with it mean that I will not be buying another Volkswagen and I am seriously considering selling it very soon.
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 1.4 TDI Manual |
| Performance marks | 9 / 10 |
| Reliability marks | 4 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 4 / 10 |
| Running Costs (higher is cheaper) | 9 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 49000 miles |
| Previous car | Volkswagen Polo |
| Date of Entry | 16th August, 2004 |