2003 Volvo XC90 T6 AWD review from North America
"Nice to drive, but scared to drive it far from home!"
What things have gone wrong with the car?
Front end suspension has been replaced twice, including bearings and now recently bushings.
Head gasket has been replaced in Jan 2007, less than year and half ago.
Various other smaller issues have been dealt with by dealer under the warranty.
Car is recently out of warranty, dealer replaced water pump as they found it to be leaking (no evidence of this to our knowledge).
Immediately after the service we went on a 900 mile trip; oil appeared in coolant, no oil in engine, destination dealer replaced oil cooler, problem still existing.
Home service dealer thinks the head gasket might be bad again, trip destination dealer thinks engine is block is cracked as a result of bad installation of water pump or head is cracked.
Volvo claims not covered by warranty or not their issue. Our bills are at over $5k and climbing, no one seems to know what is wrong, dealer that has car wants to replace the engine, home dealer does not agree with the other service dealer, Field Technical Engineer in both regions does seem to agree on proper fix nor who should handle bills.
Volvo customer service rep has offered a 20% discount post facto on pump replacement good to $100. Home rep thinks goodwill from Volvo will handle bills, dealer with car says "tough" we are on our own.
We are now stuck over 900 miles from home with a baby in tow and are burning cash trying to figure out what is wrong. We feel stuck and left out of the "Volvo for Life" loop!!
General comments?
The car is great looking, has been relatively good to drive and somewhat reliable when not in shop, now we need to see if Volvo stands behind their product!!
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| A dream to drive |
|
| 2003 - XC90 T6 AWD 6 Cylider Twin turbo Ride and performance are inferior to the competition, but interior design and utility are very good |
| Would you buy another car from this manufacturer? | No |
| Model year | 2003 |
| Year of manufacture | 2003 |
| First year of ownership | 2003 |
| Most recent year of ownership | 2008 |
| Engine and transmission | V6 Semi-Automatic |
| Performance marks | 7 / 10 |
| Reliability marks | 4 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 2 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 65500 miles |
| Most recent distance | 65500 miles |
| Date of Entry | 2nd August, 2008 |