2004 Jeep Liberty from North America - Comments

The front passenger window fell into the door while driving.

One week later the rear passenger window fell into the door while driving.

All of the doors and windows have squeaked and rattled since the vehicle was about 8 months old.

When I called the dealership about the problem the service adviser said that the window regulator went bad and that it was 375 dollars to fix the problem. I asked him what may have caused this problem and he said that it's a common problem on the liberty and that he has seen all 4 windows go bad within a week. I told him that this all sounded a little weird that these shouldn't have gone bad on a car that is only 3 years old especially one week form another. I then proceeded to call Chrysler customer service and the adviser that I talked to said that he deals with this problem all the time and that Chrysler knows of the problem, but he couldn't help me because my car was out of warranty. I proceeded to fight the company on this problem and finally got them to fix only one of the windows, but I had to pay to fix the other. I have had a bad experience with both the dealership and the company and I will never own a Chrysler product ever again I have now heard too many things now that won't make me purchase another one.

Same problem with my Jeep Liberty. I've replace one window 3 times in 2 years and the other window once. It's my last Jeep (and it's for sale).

When I called the dealership about the problem the service adviser said that the window regulator went bad and that it was 272 dollars to only on parts the problem. I asked him what may have caused this problem and he said that it's a common problem on the liberty and that only 3 years old I then proceeded to call Chrysler customer service and the adviser that I talked to said that he deals with this problem all the time and that Chrysler knows of the problem, but he couldn't help me because my car was out of warranty. and I will never own a Chrysler product ever again I have now heard too many things now that won't make me purchase another one

before you buy any liberty go home relax and think for a week for my opinion do not buy any liberty. if you buy one later you say oH my god i buy this piece of junk

Last year while still under warranty my left rear window regulator went bad. They fixed it because luckily I was about 500 miles under the warranty. I just walked out to my Jeep today on my birthday and what a present I got. The right rear window was down all the way. My wife and I don't even use it. I called the dealer and told them that I had the other side replaced last year but this one will be $336. I said to the guy, don't you think jeep has got a problem with this?

I own a 2004 Jeep Liberty.

My windows have fallen down a total of 15 times! I called Jeep and they told me the part has a one year warranty. The dealership tried to make me pay, but when Jeep got involved they have fixed them for free. If you buy the part and it breaks you have one year free of charge.

Of course my front window won't go up or down now and it's been a year and one month, and they want me to pay for it. No way! What to do? 15 times. Even if you get it fixed it will happen again! Every window at least 5 times wow! And I thought I bought a new car to avoid this kind of thing.