Hi, I have a 56 plate TDCi Mondeo with just over 32000 on the clock now, and what a disappointment it is.
This is the list of faults so far:
Rear suspension failure
Wheel bearing
Rear seat catch
Tracking and geometry
Instrument cluster (3 weeks to resolve)
Rear heat shield
Injectors (5 weeks to resolve)
1 week later broke down due to injector failure (4 weeks to resolve)
2 weeks flashing glow plug light no power (8 weeks to resolve)
Got the car back for 12 miles, then fuel injector pump failure +2 injectors again.
Now 3 weeks after getting the car back, I have lumpy power between 2500 3000rpm (feels like it's holding back)
As you can see, I have had a lot of problems with my 14 month old car, and every time Ford refuse to replace it!!! So I am now asking opinions on what I should do next?
Very unusual - these are generally tough and reliable cars for their first ten years of life.
You may be able to pursue a case claiming that the car is not of merchantable quality. The fact that you have suffered such major issues so early in the car's life certainly indicate serious assembly and/or parts quality control issues. If you put together the complete catalogue of problems with dates, resolution actions and details of any out-of-pocket expenses you incurred and discuss these with your local Citizen's Advice Bureau, they should be able to advise you on whether you have a case. If proven, you may not get your money back but Ford should at least offer to exchange it for a car of similar age, mileage and specification. If so, insist that it comes from their "Ford Direct" stock as these are usually in superb condition and will come with a two-year comprehensive warranty.
Good luck!