The vehicle was recalled for hood latch replacement.
The vehicle was recalled for throttle plate modification.
The vehicle was recalled for modification of the (OBD-II) on-board diagnostics system.
The vehicle was recalled for replacement of "Wilderness AT" tires, after we had replaced four tires with Bridgestone tires. The dealer declined any reimbursement for the cost of replacement tires. The vehicle is currently equipped with the original "Wilderness AT" spare tire.
We recently left the vehicle with our local Ford dealer for completion of the manufacturer's recommended 60,000 mile check, with a note indicating "the front suspension screeches during any vertical movement". The dealer's maintenance facility completed the 60,000 mile check (including lubrication) for a cost of slightly more than $1100.00. Maintenance personnel employed by the dealer indicated they could not locate the squeak/screech, but they would like to disassemble the mounting grommets for the front sway bar so they could lubricate them, and the proposed disassembly would cost an additional $42.00. I believe their actions constitute price gouging, deception, and laziness. They could have taken a squirt can filled with rubber lube and lubricated all of the suspension gromments and engine mounts in two minutes.
The 4.0 SOHC 6 cylinder engine seems inadequate for operation in mountain areas at altitudes in excess of 5,000 feet.
The dealer is just trying to cheat you out of some more money, don't let them do it, take an oil can and squirt the oil on the rubber bushings yourself and it should fix the screeching, most of it anyway. I had to do that to my cousins Pontiac, but of course that is a GM product so its probably just falling apart, your Ford just needs a little oil.
How are recalls considered to be something that has gone wrong with a vehicle? Unless a part failed and had to be replaced I don't see the problem. Anyone that would pay a dealer 1100 for service should have their head examined!
How are recalls considered to be something that has gone wrong with a vehicle? Unless a part failed and had to be replaced I don't see the problem. Anyone that would pay a dealer 1100 for service should have their head examined!
My 1998 explorer also has a bad screech in front end, it was the tie rods, also engine noise on take off, was timing chains front and rear chains, the pulled engine to get rear chain, as for dealer I cannot be any happier with them, they took very good care of my and found my problems fast, it was a ohv engine.
Having problems with 98 Explorer. Horrible noise in engine at all times. Ford Dealership said it was the timing chains and wants to put a new motor in it since they need to pull the motor out to get to them!??? Another mechanic is about to replace the timing chain adjuster to see if that works. Anyone else have this problem?
I just had the timing chains replaced on my 98 explorer at 135,000 kilometers. It took them 3 weeks to do. Lucky it was under the standard 3 month warranty and it cost me nothing (usually $6,000AUD) This fixed the rattle. I am wondering if it will happen again in another 135,000klms. Does anyone know if they use an upgraded timing chain kit to prevent it happening again? I also had a screeching/squeeking sound coming from my front shocker. The bush popped out of the shocker so it wasnt sitting straight causing it to squeek over bumps. The replacement of the shock fixed the problem.
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