2001 Jeep Grand Cherokee from North America - Comments

8th Sep 2003, 13:03

"I will never, ever, buy a Chrysler product again!!!"

What things have gone wrong with the car?

12,000 - Rotors needed to be resurfaced.

24,000 miles - Rotors needed to be resurfaced.

36,000 miles - Rotors needed to be resurfaced.

38,000 miles - Transmission sensor needed to be replaced.

48, 000 - Entire front brake system replaced. Dealer admitted that there was a problem with the front brake systems of the 2001 jeeps (notice this was after the resurfacing four times and it is now out of factory warranty)

50,000 - Battery Died.

55,000 - oil pump drive went and cam sensor. I was driving from NJ to NC when the car just died. Had it towed to the local dealership.

General comments?

I continue to complain to the dealer about jerking when switching gears, they have not been able to recreate the problem. I am concerned that they are waiting until my extended warranty is expired. I will never, ever, ever buy a Chrysler product again. I am so unhappy with the customer service. They are not willing to help at all.


10th Jan 2004, 07:18

I second this review.

12,500 Miles, severe pulsating, Rotors resurfaced

TSB 05-005-01 Rev A.

24,500 Miles severe pulsating, replacement of both front brake rotors and caliper assemblies.

TSB 05-003-01 Rev A.

35,000 Miles mild pulsating, dealer inspected and declared no problems.

37,500 Miles severe pulsating, dealer refuses to repair, provides Chrysler customer service number and says to discuss with them.

Between my wife and myself we have owned 10+ Jeeps... ans now we're looking at Fords. Ugh...

Brian.

Add another comment

Note: A Comments RSS Feed RSS Feed is available. New comments appear in the Members Area before the main site

All Jeep Grand Cherokee reviews