Transmission has been a problem since 5000km. Truck would loose power while driving. Ford replaced servo cover and refilled with fluid.
Transmission broke again at 35000km. Again it was the servo cover. Ford repaired and filled it up with fluid.
Now after complaining about hard shifting since the first repair, Ford has finally replaced the transmission. The only problem is that the warranty is up. The service adviser told me he could get Ford to pay 75% but I still argue that this was a problem since 5000km.
Brakes went at 30000km and again at 70000km. I had to replace the rotors drums and pads each time!
I was told this is normal.
There were a number of smaller quality issues like knobs breaking, belt housing falling off (molding at the bottom of the driver's door window), tailgate is not aligned when closed and Ford cannot get it right and several mysterious noises from the underside of the truck.
Ford customer service is horrible.
Both the dealer and corporate policies are not customer oriented.
They claim that the customer is important, but I think profit is more important to them.
I will never buy Ford again!!
As a mechanic, I cringe when I read of people having to replace brake pads at ridiculously short intervals. If a car (ANY CAR) is driven properly no maintenance should be required on the brakes before 60,000 to 100,000 miles. I've owned cars and trucks from all of the "big three", plus one German and one Japanese car. I never, EVER had to replace the brake pads in any of them before 80,000 miles. One Chrysler product I owned had only two brake lining replacements in 240,000 miles. It has been my experience that people who go through brake linings quickly tend to tail-gate and constantly ride the brakes. There is simply no other way you can wear out a set of brake linings on ANY modern vehicle in 30,000 miles...PERIOD.
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