2002 Oldsmobile Alero GL from North America - Comments

2nd Jun 2004, 23:50

"Good thing Oldsmobile is being discontinued!"

What things have gone wrong with the car?

I leased my 2002 Alero at the end March '02. I was so happy that I had a safe and reliable car to get me to work. One of the reasons that I had opted for an Olds is that it had a reinforced frame and traction system (I travel a lot in the winter).

I live an hour in each direction away from the nearest GM dealer. I loved my car and took care of it and maintained it regularly... Aside from only loaning my car to relatives a few times, my husband and I were the only ones driving my car.

Here is a list of my problems:

1. May 2002: the shifter that locks in reverse when you turn the car off was broken, and I couldn't go in reverse. This was covered under warranty.

2. By the end of May 2002, both of my windows had fallen out of their tracks and I was back at the service department again.

3. September 2002 - My mother-in-law borrowed my car for a week or two and she had told me that the CD player would only work when it wanted to.. I thought that to be strange.

4. By the time the snow fell I had noticed that my tires were worn down, didn't think anything of it, because as it turned out, I didn't use it all that much that winter. By this time, my kms were only 40,000.

5. In February 2003, my husband, my niece and I were caught in a flash snow storm and had overturned in an accident, luckily, other than whiplash, we were fine, but my car however suffered over $7000 in damage. The insurance corporation covered the damages (or at least the ones they found).

6. After the accident, the GM Goodwrench mechanics had told me that my brakes were shot before that accident and would not be covered... I had those fixed.

7. The problems with the stereo came back so I brought it in. The mechanics looked at it, and low and behold - it was my fuse box, which was corroded... They also told me it was a fire hazard!!! By this time I was shocked because I often have my neices and nephew with me!!! This was covered under warranty.

8. Later that spring, I found a new surprise... My front and rear windshields were leaking, isn't that wonderful?!?!?!

9. The summer and autumn when on without incident, but as soon as winter came, I purchased myself some brand new winter tires... the cost of the tires was the least of my problems... by January of 2004 I had noticed an increasingly loud noise coming from the front end. I promptly brought my car to the nearest GM dealership. To my shock, the mechanic told me that he would not let me leave the shop with my car that night. It was my bearings and brakes!!! Again, in shock, the nice gentleman arranged a rental vehicle. This was covered under my extended warranty, and by this time, my car was nearing the the end of my 100,000km 'bumper to bumper'.

10. May 2004: I had loaned my mother-in-law my car for the day. By that evening we were informed that the car was broken down about 15kms outside of town. We had it towed to GM again, and they figured it was the timing belt! It had snapped and bent some of the inner-workings of the engine. This time the cost would be $3200 CAD. We asked the mechanic if it had to do with the accident we were in. It turns out that it could be, but they don't know for sure. We called the GM customer service centre and they do not want to help us. Later today, the GM mechanic called us back and told us that there was a bulletin on their computers that has a concern for this problem. Hopefully we can get some answers from them.

General comments?

I am getting more and more frustrated with my car. I have owned 4 other GM brand vehicles and 1 Honda since I learned how to drive. Firebird, Lumina, Tracker, and Silverado... none of these vehicles have given us nearly as much trouble. If things don't improve with the customer service with GM, I will be forced to boycott. Its kind of a relief that Oldsmobile will be phased out this year. It will save the rest of the world from the infamous Alero.


3rd Sep 2004, 13:23

Other than the points stated before the accident, I would have to attribute the leaking glass seams, the corroded fuse box, and many other problems to your accident. You can't possibly think that an automobile can be rolled and be the same afterwards can you?

Olds is a good company, and I am very surprised at some of your issues, especially with the windows falling out of their tracks!

Anyway, too bad for your troubles. Just don't expect to roll a car over and have it perform in the same reliable fashion up return from the auto shop.

-james.

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6th Feb 2005, 11:28

About you "noticing the tires were worn" at around 40,000 kilometers, did you ever stop to think that those numbers and letters on the tire mean something? Perhaps like, tread wear, which would have indicated that your tires would probably be near replacement time at the kilometers you mentioned.

Also, from reading these reviews, a lot of the problems with Aleros seem to be coming from poor maintenance. Other GM N-Body cars, like the Grand Am, experience problems with the tires not sealing to the rims properly, leading to lost air pressure. Here's a thought, check your tire pressure manually once a week, instead of relying on dummy lights to tell you whats going on.

The previous comment also brings an important point to light: once you are in a severe accident, the vehicle will not be the same, even if repaired.

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7th Aug 2005, 00:31

The GM dealer said it was a bad timing belt? Avoid that one... Aleros use timing chains not belts.

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27th Aug 2005, 22:14

I just bought a 2002 Alero and I'm already experiencing problems! It's been in the garage three times, this trip will be four. I went to start it and it would turn over, but not start. I love GM, but this is by far not the best made car from them.

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28th Feb 2008, 06:06

I'd have to agree my, list of problems include.

- Only the driver side window fell out

- Needed clutch replaced

- Tranny can hardly shift into 3rd

- Doesn't start in -30 weather (big one here)

- Replaced ignition module 3 times

- Just doesn't start sometimes, problem I've had for 4 months now, mechanics cannot fix it.

- Check engine let came on again, at this point I'm ignoring it.

- Fuel pump replaced twice

- Now its running extremely bad, and a nice smell of rubber burning.

- Did they have any security in mind when they designed this car; a child can break into it in about 5 seconds.

- Used CAA too many times and they stopped covering me

Had 86k when I got it, almost at 100k now, and I've had it less than a year.

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27th Apr 2008, 18:29

I bought my 02 Alero in 06. It had 28k miles on it. I have had only a few problems.

1. About 2 weeks after I got the car, the turn signals stopped working (could not take through inspection)

2. About 6 months after I had it, the struts had to be replaced.

3. Not long after that the rubber on the driver side of the windshield started coming up (bought some glue from local auto store)

4. About 4 months after that the rubber on the passenger side came up (still had the glue from first one), just to add to it one day as I was coming home from work, just as I got on the e-way the rubber came up on the passenger side and made this loud flapping noise as it beat the side of my window for the next 15 minutes (very annoying).

5. Since then I have had to have the back passenger window repaired because the motor went out and I had to manually PULL the window up. And now the front driver side window is going out.

Other than that, I have not had any problems!

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