The timing chain broke on my 2000 Dodge Intrepid this past Sunday (July 25, 2004).
The car has approximately 73,000 miles on it and was in great working condition.
The car was towed to a local auto mechanic who looked at the car and told us the timing chain problem is significant in both the Intrepid and the Concord. He told us it will cost up to $8,000 to fix the car (I'm assuming the fix is to drop a new engine in the car plus labor).
My son contacted Chrysler Customer Service yesterday and spoke with a woman. He got no where with her and asked to speak with her supervisor. He was told that she doesn't have a supervisor -- then she hung up on him. My son was not rude when speaking with this woman.
Today I phoned Customer Service and spoke with a male customer service representative. He told me there have not been enough phone calls (i.e. complaints) regarding the 2.7 liter engine for Chrysler to have a recall. Please call Chrysler Customer Service and state your complaints.
After viewing other websites, I have read that the 2.7 liter engine has a major design flaw which Chrysler, in theory, is aware of, but refuses to repair or recall.
Four things you can do:
1. Call Chrysler at their 800 number and submit your complaint.
2. Go to www.bigclassaction.com/submit_form.html and add your name to the list.
3. Shapero & Roloff Co. LPA are collecting names in order to file a class action lawsuit.
4. Go to Bill O'Rielly's web site and let Bill know what's happening. He's a go getter -- perhaps he will assist.
Other websites also suggest contacting 20/20 and Dodge.
I have a Dodge Intrepid 2000 model. It went in the shop this past week due to a knocking in the engine. The mechanic told me that my entire engine needed to be replaced due to rods and drive shaft. My car has 107,000 miles. I am very discouraged, as I cannot afford a 6,000 dollar engine, nor can I afford a new car. I feel that an engine should run way past 100,000 miles if you are doing regular maintenance. Help!!!
Like others, I have the 2.7 liter Chrysler engine in my wife's car, and like the others, our Chrysler dealer told us the engine was so clogged with sludge that it needed replacement. However our car is three years old with just 37,700 miles on it. The dealer told me I should have bought the extended warranty, but so far, Chrysler and its extended warranty partner have denied all complaints saying that owners aren't changing oil properly -- despite the fact that dozens of complainants have documented proof of proper maintenance.
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