Paint - bird droppings removed paint. Dealer would not cover, after much aggrevation, Chrysler covered.
Transmission - transmission lost reverse gear. Determined to be mechanical, requiring trannie overhaul. Vehicle has 69K miles, and it is August. 7/70K expired in February. Dealer stated it would cover the parts locally, labor is $1,200. Contacted Daimler Chrysler because car has minimal miles and just missed and would they cover labor as customer service. Chrysler customer service stated they would cover parts. I requested a supervisor and was advised that they are "empowered to make a decision and they will not allow me to talk to a supervisor". I asked for the person's name. Advised that "first name is Tina and last name would not be given because of security reasons". DO NOT BUY A CHRYSLER PRODUCT.
Chrysler has poor customer service, DO NOT BUY Daimler Chrysler products.
I have a 91 Caravan that I bought with 43,000 miles. It lasted 2 weeks before the tranny went. Since then I have put in 4 (that's four) more transmissions in the van, but Chrysler has a hidden warranty that they will cover the transmission up to 100,000 miles because they know that they sell junk and there may be a class action suit coming their way.
Canada already has a class action suit. Keep looking on the net for different web sites to check this out.
Mine is an 89' and has also used up 3 transmissions. I don't care about warranty coverage, but would like to find someone who makes a reliable replacement transmission that doesn't require modifications to install. I really don't want to put another "Mopar" rebuild in, only to find the same 1-2 year lifespan!!! Post any answers. Complaints do nothing.
Your Dealer sucks
But I wouldn't say all Chryslers are junk because of 1 dealer. I had Chrysler products that were good.
But I never went to a dealer for service.
Curt.
Note: A Comments RSS Feed 
is available. New comments appear in the Members Area before the main site