Electrical problem within the harness. Our biggest concern is with KIA customer service. We had problems getting a recurring problem handled by our service department at the local dealership - later had a different dealership fix the problem and then addressed the problem with Customer service. They would not even speak to us about the problem and made a determination that was inconsistent with facts.
We had a problem that spanned a long period of time while our car was under warranty. Three times the car quit when being driven, but our local dealer misdiagnosed the problem. When we attempted to address the problems we'd been having with KIA's Customer Service department, they refused to discuss it with us or to take responsibility. Our local dealer, likewise, refused to accept responsibility for their inadequate handling of the problem.
WE have a 2001 Optima SE/V6 that keeps stalling or losing power while we are driving it. Could you please tell me what they diagnosed your problem to be? Our service department keeps telling use that it is caused by a loose gas cap.
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