2002 Ford Ranger Edge from North America - Comments

30th Jul 2005, 13:48

"Good price, extreme poor service"

What things have gone wrong with the car?

First noticed the clutch paddle would have lots of play after about 8,000 miles. Dealer could not figure out why. This problem comes and goes during weather changing cold to hot. During my last service (30,000 miles) they suggested that I change the master cylinder to correct the problem. Of course my truck is out of warranty. Cost 300.00+

During the same is service, which took them two full days to perform with a appointment minus the oil change (I do my own), they failed to notify me until I went to pick up my truck that someone had broken the clip of the fuel line on the fuel filter. Of course, they blame the problem on the previous service place (Firestone ). Cost of fixing it 852.78! So looks like I drove 15,000 miles with a loose pressurized fuel line.

General comments?

I went back to Firestone and of course they denied causing the problem, but would fix it for 553.00.

I am left holding the bag. I plan on filing complains for both shops. I will do my own service as it looks like I could do as good as a job them

.

I will never buy a ford again.


22nd Oct 2005, 20:37

The problem you describe about the fuel filter could have been anyones fault. Furthermore, the rutine clutch maintenance with any hydraulic clutch should be expected. Ford Ranger and F-Series are the cheapest vehicles to own, as far as unscheduled maintenance. (According to JD Power & Associates) I'm sorry that the firestone dealer couldn't work on your fuel filter right the first time, but that is not a Ford problem. The place you should never spend money at again is the firestone shop, not your Ford dealer.


22nd Oct 2005, 20:41

Hello, I have shared many of the same problems with dealers and other mechanics shops as you. But I saw that your previous car was a Mazda, and I also saw that you would never buy a Ford again. Just thought I would point out that Mazda vehicles are produced and owned by Ford Motor Company. Cheers!

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