2002 Peugeot 307 HDI 110 Rapier from UK and Ireland - Comments

Comments: 1-15, 16-30, 31-38

30th Jan 2007, 12:10

Anyone had problems with a 407 HDI clutch? Mine has gone at 21,000, Peugeot say 1,000 outside warranty so won't do nothing about it which is a pity because its costing me £1284 to fix!! The car is only 16 months old Peugeot using the old wear and tear routine.

I think we should gather as many cases as possible and get back to them en mass... by the way customer service claim they don't know of any clutch related problem on any model... pity they don't read this site eh?...oh and they wouldn't divulge any details as to how many Peugeots they have had in with clutch failure under 30k!!...oh and they can't actually fix the car at present as they've ran out of replacement clutches and have to order more from France!!! I wonder why??

Vote:

30th Jul 2007, 08:29

I have just returned from the garage having booked my 2002 307 HDI Turbo (110bhp) in to have a similar noise repaired. I was told it was the crankshaft pulley & fan belt. Spent £160 on this which hasn't made the slightest bit of diference. Mechanic said there is still a bit of noise, its comming from gearbox and would need stripping to diagnose it. Having read all the above I don't think i'll bother until the car fails to work at all. Only had the car 8 months, I knew I should have bought a VW Golf and paid that little bit more...

Vote:

7th Sep 2007, 11:01

I have just have the flywheel go on my car after I brought it 2 months from the main dealer (an 2004 with 32k).

After a stressiful week they will pay for the flywheel and suggest I pay for a new clutch while they are doing it!

It that right or are they trying to get some money back?

Vote:

8th Sep 2007, 10:56

United Kingdom Flag Search for New and Used Peugeot 307s available in the UK

Click here to advertise your car

I have a 05 plate 3076 HDI, it was acting very strange then the clutch pedal seemed to disappear, then came the strange build up or resistance when I press the clutch. Then there was the squealing noise every time I press the clutch pedal down. The dealer has it at the moment, but say they don't know exactly what is wrong with it until they strip it down, which will cost me a minimum of £200 if it is not covered by warranty, which they believe there is a 70% chance it won't be. They also reckon it will cost around 550 to fix, of which I will have to pay!! There is less than 40,000 miles on the clock and have only had it a year and a half!!

Vote:

15th Sep 2007, 06:05

Our 03 307SW has just been diagnosed with "flywheel" problems. Main dealer told us it would cost £1000 to repair the flywheel, but a better bet would be to get a new car! Local independent garage said repairs would be between £600 - £800. Glad to have read other owners comments. I will never buy another Peugeot!

Vote:

18th Sep 2007, 10:31

I own a 2002 HDI 110 with 48,000 miles on the clock. We are the second owners and have had it since 27,000 miles. We have always serviced it at Peugeot main dealer.

The car has been squeaking for a while now and today took it in for its service and was told the flywheel needs replacing at a cost of over £1000.

Having read all the comments on here I have sent an email to Peugeot UK asking them to help pay for the cost of the repair, what happens we will see...

About 6 months ago some turbo sensor broke which ended up costing me £600.

We have had numerous problems with the cars electrics, sometimes a fault appears on the display every now and then and the car bleeps randomly.

I will NEVER ever buy another Peugeot again, the main dealers are useless (apart from robbing you of your hard earned cash).

Don't BUY A PEUGEOT UNLESS YOU HAVE AN ENDLESS PIT OF MONEY!

Vote:

20th Sep 2007, 14:27

United Kingdom Flag Search for New and Used Peugeot 307s available in the UK

Click here to advertise your car

Hi all.

I have an '02 plate 307 110 HDI with 48,000 miles on the clock. We are the second owners of the vehicle, which has always been serviced at the main dealers.

I took my car in last week as it was squeaking and guess what? - That's right, the flywheel is on its way out. The cost of a repair will be over £1000, OUCH.

I emailed Peugeot UK about this and got the following reply from their customer services manager:

"May I first of all say how sorry we were to learn of the problems you have had, and we do offer our sincere apologies.

We would not use the terminology 'inherent problem' or 'obvious fault', and although the flywheel is often thought of as a key component or structure of the engine, it is in fact part of the clutch system and a wear type item. The flywheel contains a shock absorber type element as well as one of the four friction faces.

Wearing items of this nature are subject to severe environmental conditions and whose life is dependent, not only upon mileage, but also the other operating factors under which they are used. With many millions or even tens of millions of these units in service it is not unexpected that the internet will contain comments, but in general terms the units provided a competitive level of reliability.

They have of course been improved and we do have an ongoing programme of development that we are very proud of. We have a very sophisticated system linked into our dealer network and we do use the feedback to continually improve vehicle design. In this case the later units do enjoy an improved design and we do reserve the right to do this. Indeed, in a highly competitive environment it is imperative that we do.

Although we do appreciate your concerns, bearing in mind that our warranty expired in June 2005, I regret that we are unable to offer direct assistance.

I am sorry not to be of any direct help and do, once again, offer our sincere apologies.

Yours sincerely.

**** *****.

Customer Care Manager (H04A)"

Of course I am not satisfied with this response, so I have replied to them and copied in BBC's Watchdog email address (watchdog@bbc.co.uk).

I am urging all of you who have these problems with this car to do the same, maybe we can get this put to bed for once and for all. You never know Peugeot might actually admit the problem and compensate us for the trouble and cost of replacing a component that is not fit for purpose.

Please let me know what you all think about this.

Regards, Andy.

Vote:

8th Nov 2007, 11:16

Hello all you pug owners I have also just sufered the same flywheel fault, but has anyone been in touch with trading standards as these cars surley should be recalled.

Why should we pay for some kind of design fault and once more how come some peaple are getting there repairs done for free whilst others like my self are facing a bill of at least £1200 or more.

Vote:

12th Nov 2007, 08:15

I also have 307 diesel 4 years old 31000 miles done and

flywheel disintegrated. Had quote of £1300 to have it repaired at local garage.

Vote:

6th Dec 2007, 13:12

United Kingdom Flag Search for New and Used Peugeot 307s available in the UK

Click here to advertise your car

The problem with clutch disintegration is common to all makes with dual mass flywheels. I own a Citoen C5 with a 2.0 liter Hdi engine and, you have gassed it; clutch problems.

As stated in another posting, we all have to contact a watchdog to get this issue sorted out.

Vote:

8th Dec 2007, 18:16

Dual mass flywheels are just one of the things we have to thank for the recent improvements in diesel refinement.

Sadly, like most of the other recent developments in diesel engines, they are failure prone, and generate big bills. Modern diesels are impressive to drive, but you need your head examining to own one, particularly out of warranty.

Vote:

26th Dec 2007, 09:49

Re; Clutch failure on peugeot 407 diesel.

I have come across a 2005 Peugeot 407 diesel which has had numerous clutch failures and has only 42,000 km recorded.

Peugeot Ireland have been made aware of this.

Vote:

16th Jan 2008, 05:51

United Kingdom Flag Search for New and Used Peugeot 307s available in the UK

Click here to advertise your car

Re: Flywheel disintegration causing clutch/engine sensor to fail

I have a Peugeot 307 110 HDi 2004

The flywheel went after 37000 miles 4 months out of warranty.

The clutch suddenly failed having been difficult to engage gears and died on me, luckily not on a motorway!!

Had it towed to my local independent garage as out of warranty, who diagnosed the fault.

Spoke to Peugeot customer services who verbally inferred that if it was the flywheel they may be able to help, but would not commit themselves and insisted I get it to Peugeot dealer.

Trouble is I had already got it on the ramp in another garage and would have to pay them plus have it re-diagnosed.

A no win situation when you need transport.

In the end I had the repairs carried out at £1300.00 at the independent garage! Have written to both Peugeot and Marshalls Peugeot Cambridge for compensation, but with no joy, surprisingly!

Very unhappy judging by the number of complaints and will not be buying another one!!

Vote:

26th Mar 2008, 14:33

Have just taken my 307 HDI 110 in to my local dealer as the passenger door has locked itself and refuses to open, and was told the flywheel is on the way out too. Car is 3 1/2 years old, 38,000 miles.

Has anybody had any success in invoking the 4/5 year warranty mentioned above in respect of flywheel problems, or alternatively any success with Watchdog?

Vote:

18th Apr 2008, 07:30

Similar problem with my car, Peugeot are completely unreliable car. I had a broken flywheel and clutch the service center believed its apparently caused from wear and tear. Wear amd tear from 12000 miles. cannot believe that? these are not covered under their warranty. PS you need to read all the small prints on the warranty... I think nothing is covered according to that. it is going to cost me more than a £1000 pounds to get this fixed. the dealer says the cause to be improper driving and wear and tear. I have been driving cars for more than 10 years now. its time Peugeot accepts that they have a problem with their designs, If you look on the net you will find lots of similar problems with Peugeot . I am never going to buy or even suggest a peugot to anyone again. this will be te last I will ever drive.

Vote:

Next 8 comments

All Peugeot 307 reviews