2001 Ford Mondeo Ghia X 2.0 petrol

Summary:

Nearly a great car, shame about the dealers

Faults:

After 2000 miles, the electric drivers seat fell apart, Ford provided a Ford Ka as a replacement car for 3 weeks as they could not get a new seat. 6,000 miles on the new seat has gone exactly the same way.

The heater did not work from day 1, it took four visits to three different dealers to fix the problem.

A number of blemishes in the paint work have become apparent, bubbles have appeared on the roof, the front spoiler has paint missing. Ford have had the car a number of times for a number of reasons, each time I have told them about the paint issues and each time they have ignored it.

General Comments:

In general the car is comfortable and well equipped, the 143 Bhp is welcome and the large 17 inch wheels enable decent handling. As ever with Ford it is the little things and the dealers which sour the experience. I will be going back to BMW for my next car, when spending over £20,000 for a car I like the dealers to treat you with a little respect.

Would you buy another car from this manufacturer? No

Review Date: 6th May, 2001

3rd Jun 2001, 18:40

It seems that all Ford dealers are idiots and need to change their outlook.

My advice is don't buy another Ford because of the dealers, simple as that.

22nd Aug 2001, 00:28

I wonder if there were production problems at the end of last year as my Ghia X (along with several 100 more, apparently) was built without heated seats that should have come as standard - I was given £250 back, however, it was still extremely disappointing not to have this feature as retro-fitting was not an option.

12th Jun 2002, 08:07

My Ghia X is a lovely car, but I must agree with the comments about the dealers. The car has been in twice just to have the rear windscreen brake light glued back on and five times to have a fault with the airbag warning light fixed - at first they suggested that I was mistaking the airbag light for the brake light!!!