Faults:

Hazard relay unit failed, resulting in no indicators.

Front passenger window stopped working.

Back passenger door won't open.

Central locking doesn't work properly.

General Comments:

Really enjoyed owning my VW Golf. We bought the car for £400 with 12 months MOT and 5 months tax. The reason we bought the car is that our last Golf got written off.

The Golf is a very easy car to drive and park. We regularly drive from Somerset to Staffordshire without any problem. Though I felt the car would be better with a manual gearbox instead of being an automatic.

We've had the car about 9 months, and in that time the only problems we've had are: the hazard relay unit needing to be replaced (a cheap and easy job, replaced ourselves), the back passenger door seizing shut, the front window now won't open, and the central locking won't lock all the doors at the same time.

Apart from fixing the relay unit, we have decided not to sort out the other problems as the car is being sold to a mechanic who wants the car as it is.

The next car we're buying is a Renault Megane. I would definitely have another Golf, but with a different spec.

Faults:

Rear screenwash sprays into interior C-pillar trim.

Rear nearside door lock module and window regulator failed.

Rear offside door currently seized shut.

Front nearside window regulator failed.

Horn failed.

Front offside window does not close fully.

Steering wheel out of alignment.

Synchro on 2nd gear is slowly going.

Interior boot light failed.

Door drop on nearside front.

General Comments:

Car is pleasant to drive and has good power for a 1.6, MPG is tolerable although not great.

Seats are comfortable enough with good adjustablity, good heating etc.

Handling is OK considering it is not a sports car; not very exciting, but tame and predictable.

Build quality of interior / bodywork is terrible, see my list of faults.

All of the above faults have occurred in the last 2 months.

Faults:

Catalytic Converter Failed - 2 months after purchase.

Gearbox Failure.

Intermittent Power Failure (problem with the ignition system apparently)

Central Locking stopped working.

Radio packed up.

Rear washer leak fused the electrics in the tailgate.

Faulty relays - kept on draining the battery.

Brakes binding.

Broken interior lights.

Catalytic Converter Failed (again - after 2 years and no VW didn't think was unusual)

General Comments:

I bought the Golf after owning several VW Golfs and Polos in the past - all of which I had been very happy with.

Initial impressions were of a car, which was not ever-so-exciting to drive - but against that was a very relaxing, comfortable car to run around in - with an beautifully finished interior and a feel that this was definitely a cut above your run of the mill family hatchback.

Three years on - those comments still stand - but oh VW - whatever happened to the reliability...?

The list above is not comprehensive - but gives you some idea of what went wrong with the car. Most problems were just tedious electrical problems like the temperamental central locking, duff stereo and the car's voracious appetite for light bulbs (a brake light would last for about 3 months on average before burning out).

The more serious problems were an intermittent loss of power that would leave you spluttering to a halt in the middle of the road - the clutch and gearbox failure - and the fact it needed two replacement catalysts (£700 each) in 2 years an 20,000 miles motoring.

Mine was an early Mk4 - so maybe it was particularly bad - but it was dealing with the VW dealers, which was the most depressing thing about owning this car.

Fixing even minor faults seemed to be a real effort for them and indeed some faults were apparently just too difficult to fix. There was a problem with the battery going flat if you left the car for a few days - replaced the battery to no avail - so the dealer investigated and reported that there was probably a faulty relay draining the power. Unfortunately they didn't know which specific relay was faulty - so their "solution" was that I should make sure I used the car more than once every three days. They charged me £75 labour for diagnosing that.

Ultimately it got to the stage where I dreaded going out in the car for fear of what was going to go wrong next.

However - I did manage to solve all of the problems at one stroke. I sold it and bought a Toyota.