2001 Volkswagen Golf GT TDI 1.9 TDI (130 BHP)

Summary:

Great Car, poor customer care

Faults:

All four disc's within 5,000 miles became considerably scored. VW customer care were extremely unhelpful, somehow I managed to get have disc's and pads changed by a dealer. Be warned VW customer care will not want to assist.

Within the first 6,000 miles oil required topping up with 1 litre of Oil.

Due to a problem with the offside rear door the locking mechanism required replacement.

Persistent problem with the rear screen wash/wipe has resulted at times in restricted view out of the rear screen.

General Comments:

Anybody taller than six feet may find driving position and the left knee (for RHD cars) hitting the dashboard this makes for uncomfortable long journeys.

Boot space is disappointing and could be better.

Very economical driving.

Great performance once you're out of first gear.

VW Customer care needs to ensure they understand the difference in Extended Service and Variable Service.

Would you buy another car from this manufacturer? No

Review Date: 12th January, 2003

20th Jan 2003, 05:39

Only a litre of oil in 6,000 miles! Mine drinks a litre every 1,500 miles and has since new. The dealer say "this is within normal tolerances".

My drivers window failed due to a broken mechanism, the dealer says "that's a common problem with this model".

It pulls to the left almost all the time. The dealer says "quite a lot of them do that, it's normal".

Water leaks through the front doors. The dealer says "that's a common problem because they don't adjust them properly at the factory" (!)

Need I go on? Welcome to the wonderful world of VW quality and reliability. Oh, yes, it's also been off the road six times in a year for various other problems.

2001 Volkswagen Golf V5 2.3

Summary:

Pricey, but good looking solid quality car

Faults:

Clutch sensor broke after 10,000 miles causing slight engine hesitation during gear change - dealer fixed on service.

General Comments:

The V5 is an excellent performer with a unique and raspy engine note.

Very fun to drive with great handling, making use of stability control and traction control is a must.

Interior is much higher spec than other manufacturers in its class, the Ford's and Japanese and French cars are no where near the interior look, feel and quality.

Would you buy another car from this manufacturer? Yes

Review Date: 11th November, 2002

2001 Volkswagen Golf 2.0 SE 2.0 petrol

Summary:

If this is the VW experience, it's not for me

Faults:

Multiple problems with minor electrical glitches.

Rattles from dashboard and doors.

Lambda sensor failed.

Engine management system (twice)

Loose suspension (almost fell off)

Rain water leaks both front doors.

Faulty locks.

Faulty alarm.

Dealers screwed up fuel injection.

General Comments:

Car looks great, but build quality is not! Many faults down to the car being badly put together from new.

Dealers so incredibly bad that I am almost lost for words. Some that spring to mind are: Rude, Arrogant, Ignorant and Unhelpful. they can't fix anything first time and have actually added to the faults. I have twice taken the car back and refused to leave until they gave me another car and sorted the problems with mine.

Now tried 3 different dealers and the best comment I can make is that they are polite, but useless.

VW sell this as a premium product at a premium price, but this is a joke (isn't it?)

Contacted VW UK to complain, but they said as the car was under warranty it was between me and the retailer. The retailer no longer sells Volkswagen!!!

I am getting rid of this car very soon and will not be selling it to one of my friends.

Would you buy another car from this manufacturer? No

Review Date: 1st November, 2002

2001 Volkswagen Golf GT TDI PD 130 1.9 turbo diesel

Summary:

Good overall

Faults:

Since new the car has pulled to the left. It has been to the dealer three times, but still pulls to the left. After the last visit the mechanic took me to one side and showed me a confidential memo highlighting this fault. Poor design means that the car will always pull to the left!!!

General Comments:

The car generally runs very well, and does about 50 mpg.

Would you buy another car from this manufacturer? Don't Know

Review Date: 31st October, 2002

4th Sep 2003, 08:43

I test drove an 18 month old one of these for about 10 miles, never noticed the slightest bit of pull in any direction, except when accelerating hard which is a triat of powerful front wheel drive cars.

My other car is a 6-cylinder BMW and if there was anything "pully" about the golf I'm sure I would have noticed, as anyone who drives a BMW would agree.

I'm buying the golf due to the amazing combination of power and economy. Double the MPG of my BMW and slightly quicker, although it doesn't compare from a pure driving point of view.

2001 Volkswagen Golf SE 1.9 TDi PD Estate

Summary:

Excellent performance, economy and quality

Faults:

Only thing replaced under warranty was the remote key was reprogrammed as it was a little bit intermittent.

General Comments:

This car does just what you want from a small estate. Great economy (55mg at cruising speed of 75-80mph), okay at 90mph to 100mph (49mpg). Drove at top speed on the motorway for 20 miles at 126mph and the diesel engine was quiet and refined. Great torque for easy overtaking. Excellent brakes and ESP stability and ASR traction control make light work of snowy conditions. Estate means we can pack the car up with wine when coming back from France. Overall very good. So good I won't be coming back to petrol!

Would you buy another car from this manufacturer? Yes

Review Date: 18th January, 2002

19th Jan 2002, 04:48

That's good to hear.

From my experience VW salesman are the worst of their kind.