2002 Chrysler Voyager eC review from North America

Transmission defaulted 3 times in first 10,0000 miles, causing car to not shift. (One time this occurred when I was turning left off a highway, in front of an 18-wheeler. Thankfully, I managed to manually shift to Neutral and avoid being struck.) These have each been diagnosed as "computer" problems - once the solenoid was replaced, once the transmission control module was replaced, and last they tell me there was moisture on the connection (on a hot dry Texas day with no puddles or road moisture for weeks).

In addition, the locks sporadically lock and unlock - even when the van is not running. This means that when you leave your van in the parking lot, locked up safely, there's a good chance it will be unlocked when you return to it. The dealership stated they did not know how to fix this, and merely installed a security system on the van in order to reduce the probability of theft if the van unlocks itself.

I have been more than patient with the dealership and Chrysler up to now. I realize that problems sometimes occur in a new vehicle. However, averaging 3 days in the shop for every 2,000 miles we have driven - it's obvious that this van is a lemon. I have been extremely disappointed that neither the dealership nor Chrysler will stand behind the product they sell/manufacture and "buy back" this defective vehicle unless I go through a long and involved legal hassle, which could take up to 150 days - during which I have no "dependable" vehicle to drive.