1997 Ford Windstar GL review from North America
"FORD Quality is NOT job one"
What things have gone wrong with the car?
The door ajar signal is locked whenever the weather is hot. The inside light remains on and the alarm will go on until the engine is turned off and reset itself in about an hour. When it was under warranty, the dealer replaced ALL door sensors MULTIPLE times. When I suggested that it may be caused by other than the sensors, the dealer referred me to FORD. I got the run around for 3 days between FORD and the dealer, each claiming I have to deal with the other party. I still own the van, but I plan to trade in for another car, probably Japanese, and I'll never purchase a FORD again. Many of my friend heard this story and have second thought about FORD quality and customer service.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 1997 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 3.4 Automatic |
| Performance marks | 5/10 |
| Reliability marks | 1/10 |
| Comfort marks | 5/10 |
| Dealer Service marks | 0/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 10 kilometres |
| Most recent distance | 72000 kilometres |
| Date of Entry | 7th July, 2003 |