2003 Volkswagen Passat GLS 1.8T

Summary:

This is the worst car I have ever owned

Faults:

Turbo gasket was not installed properly and it leaked. Fixed under warranty.

Fuel pump went at 28,000 miles.

At 40,000 miles the radio LED went blank and the back drivers side window would not roll up and down. Had to fight hard with customer service to get it paid for despite warranty. Got the car back from the dealer and one headlight pointed directly towards the ground. I have no idea why! I fixed it myself.

Fog lamps have a short in them and immediately blow the fuse when they are turned on. This happened at 60,000 miles.

At 78,000 the turbo blew. The dealer states that the bearing in the turbo wasn't getting properly lubricated. Friction caused pieces of metal to break off of the bearing and travel through the engine as the engine and the turbo are on the same oil loop. These pieces of metal ruined the valves, piston heads, cylinder walls, etc. The engine has to be replaced and despite a perfect maintenance record, VW will not pay a dime towards the repair. They will extend the warranty on oil sludge for people who don't conduct oil changes at regular intervals, but they won't fix a problem for a customer who cares for his vehicle perfectly. I have to pay for a new engine to be installed. I found on-line that VW has had to replace over 400,000 1.8 Turbo engines.

General Comments:

This car performs okay, it is not fast, but has a little umph to it. The turbo isn't bad when it isn't falling apart. The car is safe and handles nicely when it is running.

However, the car is completely unreliable. VW continues to manufacture cars with electrical and drivetrain problems. Please, please look up reviews of VW's cars and customer service on-line before you buy. If after reading all these reviews, you still want to buy a VW? Then your asking for the headache you are going to receive. Buy the extended warranty on the drivetrain. The customer service in my opinion is the worst in the business. They only have a five year 60k warranty on the drivetrain enough said! They have no confidence in their own product.

Would you buy another car from this manufacturer? No

Review Date: 5th August, 2005

18th Aug 2005, 09:04

Interesting comment on the Turbos.. As an old farm boy, I'm used to having turbos on our large John-Deere Tractors and we never seemed to have trouble. I"m SERIOUSLY considering buying a Passat with the TDI, but this post has me thinking twice.. My concern it whether or not this is Maintenance related OR Quality related... Any help would be greatly appreciated... hrngman@hotmail.com.

22nd Aug 2005, 18:43

My wife and I are on our second turbo Passat GLS. The first was a 99, the current one is a 2003. We love the car, but have had a few issues. Mostly minor electronic things with the exception of the replacement of a sensor in the engine. The customer service is the worst I've ever experienced. The customer service alone has convinced us that we've bought our last VW.

24th Aug 2005, 09:27

Volkswagen's 1.8 Turbo four is a disaster. Every time I go to see my mechanic, there are at least three 1.8T Volkswagens and/or Audis in his shop, each with their own set of problems. The turbo, timing belt, and ignition coils seem to be the most common problems. Now, to top it all off, an oil-sludge problem has become widespread. It is such a shame to me that VW and Audi, with all of their resources, cannot build more reliable cars. The V6 engines seem pretty good, but I will never own a 1.8T. I don't have much faith in the TDI engine either. My mechanic gets TDIs in there all of the time that have injector failures.

7th Mar 2010, 02:09

Do not buy a VW!!!

Oil sludge problem will wreck your motor. Have 96k on my Passat and the motor needs replacement. VW customer care was no help. Sent in my oil change record, but told it was not acceptable as the oil change interval was over the accepted limit. Funny that the dealership never mentioned possible oil sludge problem when I was getting the extra high priced super duty oil they recommended.

31st Jan 2011, 19:13

I had a Passat (1998) moderate Kms, with a well cared for engine, that inexplicably destroyed itself one day. The mechanics could not say why.

2003 Volkswagen Passat GLS 1.8 turbo

Summary:

An expensive problem

Faults:

The door handle has broken four times.

The rotors have become warped twice.

The trunk hydraulics became difficult to open.

The skid plate became loose at 8000 miles.

The brake lights got stuck on and would not turn off.

General Comments:

This car is nice looking and gives the appeal of an upper-class sedan, but with all the problems it has it is not a bargain.

Would you buy another car from this manufacturer? No

Review Date: 8th February, 2005

21st Mar 2005, 13:01

I am having similar problems with the brake light. It got stuck once, 2 yrs ago when it was months old. Now I have having the same problem; however the brake light will not come on and the fuse is not out.

How do you define broken door? I have had a cable lock replaced probably about 5 times now because the back door all of a sudden decides not to open. Are these similar problems?

Does anyone have any idea on why they are occuring? Thanks.

28th Sep 2005, 14:44

I have had the same brake light problem - lights not going out - on my '01 Jetta. It's defects in the switch in the brake pedal. I'm on my fourth switch in 3 years. Cheap Mexican plastic parts. This is a known service issue for VW dealers, but my dealer - who does all my servicing - is amazed to still be running into bad parts, the problem was supposed to have been solved a year ago.

17th Feb 2010, 08:17

My hydraulics are out in my trunk too. It is very hard to open and close.