Renault Sandero Stepway Review from South Africa

2013 Renault Sandero Stepway 1.6 8v

Model year2013
Year of manufacture2013
First year of ownership2013
Most recent year of ownership2013
Engine and transmission 1.6 8v Manual
Performance marks 6 / 10
Reliability marks 7 / 10
Comfort marks 10 / 10
Dealer Service marks 4 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks)
6.4 / 10
Distance when acquired100 kilometres
Most recent distance4500 kilometres
Previous carBMW 3 Series

Summary:

Unbeatable value

Faults:

Boot lock was loose from the outset. A simple hex screwdriver sorted it out.

Window switch for driver's window had a piece missing out of it. Renault replaced the whole switch.

Seatbelt stalks became squeaky quite soon after purchase. Renault tightened these up and they seem OK now.

Plastic housing around steering wheel had a rattle. Renault seem to have sorted this out.

Aircon unit makes some strange noises sometimes, and so does the central locking unit.

Fuel gauge / on-board computer: this is an ongoing issue since day one. The Stepway computer can NOT accurately calculate the consumption i.e. l/100 km, nor can it accurately calculate how much fuel is left in the tank when the reserve light comes on. On our last refill, the reserve light was on and we only filled up with 29 liters of fuel, which means there was 21 liters still in the tank when the reserve light came on. The vehicle is with Renault now (day 3) and they said they are replacing the fuel pump and sender unit... Very troubling on a 4 month old car with only 4500 km on the clock. Their loan / courtesy car (also a Stepway) has a very similar problems with the fuel gauge and on-board computer, so we are beginning to think this is an inherent fault in the Stepway, and would not be surprised to see a factory recall one day.

General Comments:

Other than that, a fantastic vehicle, unbeatable price, superb handling... Just hope Renault can sort out the fuel gauge / on-board computer problems.

Would you buy another car from this manufacturer? Yes

Review Date: 8th May, 2013

Average review marks: 6.4 / 10, based on 1 review