2010 Citroen C4 Picasso VTR+ 1.6 HDI turbo diesel

Summary:

Very good choice for a family

Faults:

The biggest criticism I have of our C4 Picasso is the quality of the interior trim - which has not worn its 31000 miles particularly well.. the steering wheel is well worn, the soft touch plastics are discolouring & the seat cloth is bobbling.

The boot struts are beginning to fail at 3 years old.

The car seems to be starting to consume bulbs on a regular basis at 3 years old. I'm worried that this could be what appears to be the usual french electrics issues starting to come through

The Michelin Primacy tyres fitted by the factory did not inspire much confidence, & generated a lot of road noise. We changed them for Goodyear EfficientGrip, & it really did transform the ride & handling of the car.

General Comments:

One of the easiest new car ownership experiences we have had. Definitely the best French built car we have had. The car has required nothing other than standard servicing and consumables (tyres, bulbs etc) during the 3 years we have had the C4 Picasso.

The Citroen dealer network are generally very consistent in terms of professionalism & presentation, which is unusual for a "normal" car brand.

The C4 Picasso offers a lot to people who need space, storage & a level of interior flexibility. It's a great choice as a family car. There are cubby holes everywhere, 12v power points everywhere, all 3 rear seats are independently adjustable/removable, and the boot is capacious

The 1.6HDI 110bhp engine isn't going to win any drag races, but it is very economical, we average 58 MPG, and it performs adequately in normal driving conditions. As it has got older, we have found that the engine noise has become more pronounced.

The car handles well, and it can be fun to drive on B roads, despite its size, weight & propensity for body roll.

The manual 5 speed gearbox we have on our car is the best option for this car/engine. The semi auto that many versions come with is too slow to respond to driver inputs, & makes the car lurch forward during gear changes, and can even bog down if you ask too much of it too soon.

Would you buy another car from this manufacturer? Yes

Review Date: 5th January, 2013

2007 Citroen C4 Picasso Exclusive 1.6 HDI turbo diesel

Summary:

A massive disappointment

Faults:

Dipped beam bulbs fail in sequence every few months.

All rear lights on the passenger side failed while driving at night. Police pulled me over.

Car developed a transmission fault, which was repaired under warranty.

Transmission failed completely at 83,000 miles in January 2012. A damaged bearing took out several gears.

After replacing the entire transmission unit at considerable expense, the clutch bearing failed after the car had been in use less than two weeks. The car had to be taken by the AA to a garage.

Following replacement of clutch bearing, the car is now indicating BSI failure.

General Comments:

I was very pleased with this car when I first owned it. It drove well and is very comfortable. It seemed to be the ideal family car.

The car has a very impressive stereo system.

For the transmission to fail completely, after only 83,000 miles of mostly steady motorway commuting, is frankly astonishing.

I have spent, and am continuing to spend, a great deal of money trying to get the car roadworthy in order to sell it.

I would definitely advise anybody against buying any Citroen with an EGS transmission system.

Would you buy another car from this manufacturer? Don't Know

Review Date: 27th June, 2012

2008 Citroen C4 Picasso Exclusive 1.6 HDI turbo diesel

Summary:

Innovative MPV that could be better, but still impressive

Faults:

We had problems right from day one as the previous owner had hand controls fitted to the steering column (many C4 Grand Picassos with EGS are ex-Motability). This had meant some re-wiring in the Comms 2000 computer (this is mostly to do with stalks, steering wheel input, gear selection etc) that sits above the steering wheel.

Thanks to this, the auto lights didn't work and maybe some other stuff too. We took it back to the dealer who fitted a brand new Comms 2000 without any fuss. Problem solved!

Around the 22k mile mark, the back suspension started dropping. At first when parked, and then sometimes when on the move. Whilst the suspension was trying to recover to a fully up position, an air leak could be heard.

The dealer was excellent in taking the car in, diagnosing the problem (perished seals on the suspension air bags) and replacing both sides under warranty.

Car seems OK, for now...

General Comments:

This was both a car we really wanted, but also one that scares us a little. Firstly, we were very keen to have an economical car, but retain some form of automatic box that we're used to.

With high fuel prices and the threat of ever higher road tax, we decided to plump for the 1.6 HDI with 110bhp, and the single clutch automated gearbox that Citroën calls "EGS".

This is what scares me. Citroën aren't best known for making cars bulletproof (see suspension problems on the faults section) so having an automated manual gearbox seems like a huge risk. The jury is still out on the reliability, but in terms of day-to-day usage, it's great. Despite only having a single clutch (as opposed to VW's clever twin clutch DSG system) gear changes are very smooth, as long as you don't accelerate too quickly. The car is also smooth at slow speeds, unlike the DSG box, which can be jerky in those conditions - in my experience. This is a surprise, the generally unknown Citroën system actually does something better than VW's highly lauded clever box...

To accelerate more quickly, I'd recommend changing out from the fully automatic mode and using the nicely shaped paddles to change gear manually. This produces excellent results.

However, the hill start assist can kick in sometimes when you're trying to move slowly to park on a slope, and that can be a pain. Also, the hill start doesn't seem to work when you shift from R to A or M1, and that can take you by surprise too.

The engine is surprisingly gutsy for a 1.6 diesel. It revs cleanly, runs quietly, and provides ample power for shifting around such a large car. Any car equipped with this same engine, whether it be a small Fiesta or a large Volvo, would have to be taken seriously. It's a great unit. Fuel economy seems on a par with official figures.

The car is very well equipped, with multi zone digital climate control, laminated windows, 5, yes 5 built in sun blinds for the kids, a tailgate window that opens separately to the boot (and Citroën seem to have addressed the old fault from the C5 estate by moving the release switch too...), a very fancy computerised dashboard, auto wipers and lights, and self levelling rear suspension - although not *proper* Citroën suspension, just a cheap compressed air system. And other stuff, of course. The list is nearly endless! How about a button to raise and lower the back of the car to aid loading? Check. Ambient lighting all around the cabin? Check. Panoramic windscreen? Check. Etc.

The car is full of nice touches, showing real attention to detail, such as the lights in the door pockets that come on when your hand reaches down to find something, and an air-conditioned cubby hole where the gear stick would otherwise be. The rear seats fold flat with just one pull on a lever too (this is the 7 seat Grand Picasso version), which is so much better than our old Zafira.

I'm impressed with the huge array of storage spaces, although the doors and centre console could do with better shaped cupholders for drinks. The doors and fridge seem to be shaped for the size of a standard wine bottle... C'est tres important, non?

I guess there's only two things I actually dislike about the car. One, the "Economy Mode" that shuts everything electrical off unless the engine is running cuts in way too quickly, plus the interior lights turn off too fast when strapping kids into seats, and two, the foot rest is too close to the driver, it should be about 2-3 inches further back to line up with the other pedals. Other than that, it's very good.

Overall, we're very impressed so far. How things go as the miles and months go by will be another story, no doubt. My feeling is that the compromise of having such a richly featured car for the list price (when new) means money may have been saved elsewhere... We'll see!

Would you buy another car from this manufacturer? Yes

Review Date: 13th January, 2012

14th Jan 2012, 03:27

I have a 2011 C3 Exclusive hatch, not your model. But I also find the 'economy mode' a real pain. If I want to listen to the radio while my wife pops in the shop, I get about 4 minutes!! This is nonsensical. Even worse, there seems to be no way to adjust it, which I was convinced that there would be (so I spent an hour going through the handbook to find it, to no avail).

Citroen need to address this, as well as the lack of cup holders, poor siting of the bonnet release, and lack of anywhere to hang a jacket!