2001 Citroen C5 Exclusive 2.2 diesel

Summary:

This car has been designed to for comfort and to keep the driver happy with all the toys

Faults:

No faults so far.

General Comments:

I found this website after I had placed my order at the local dealership, and a few of the comments made me think seriously about canceling.

This model was one of the VAT cash back special offers and there were several specifications and colours to choose from.

With a degree of nervousness I collected the car from the dealer, there it was resplendent and glistening and after the first few miles I new I was going to like this one, even with the engine off the speedometer moves every once in a while - this car has a heart.

I expected more from the adustable suspension, but in sports mode the car is really firm around corners, with a cross wind you can feel it move, but so did my Mondeo, sport mode eases this.

Current mpg is 42 on steady motorway runs with small amount of urban driving each way.

My suspension seems fine, but as a previous reviewer noted the xenon lamps do not seem to give enough spread, although I have never owned a car with them before.

The audio system is well layed out, but compared to other manufacturers does not have a system with an appropriate wattage.

The only true item of disappointment was once of my own choice, I was offered a paint protection product at additional cost as other manufacturers also offer, I am reliably informed by a Ford employee that the product worth is only £15-20 and is an incentive sale for the salesperson. There are many other similar products at any motor care shop - resist or spend £200 or more as the dealership can try for.

Would you buy another car from this manufacturer? Yes

Review Date: 26th November, 2002

2001 Citroen C5 SX 2.2 hdi

Summary:

An excellent all round large car, pity about the problems

Faults:

The following list does not include the saga involving the coding of keys.

First the squeaking wipers, blades replaced twice, but problem persisted; actual cause was movement of washer where wiper shaft fit bodywork. When I found out I told them for future reference.

Oil leak at front of engine, problem was identified, but there was a 2 week wait for component. After the new part was fit they did not clean the oil from the engine or from the main wiring harness. or the oily hand-print on the car interior.

Two weeks later the same oil leak, they had replaced the part the oil was leaking on to, not the part the oil was leaking from. Another 2 week wait for a part. I advised them that the engine and the main wiring harness were covered in oil, but they did not clean it properly and in the end I did it myself.

ABS safety recall, 2 days spent in garage, back next day as they had not fit the front bumper correctly.

Cooling fan relay replaced as cooling fan would not switch off, I had earlier suggested there was a problem when the cooling fan came on mid winter during heavy rain, but was told it was normal.

Handbrake recall. No surprise there, as the car had on occasions followed me down the drive. When the car was returned they had removed all slack from the handbrake so that only Charles Atlas could reach the first click. On the next visit, see below, I asked them to adjust it correctly. They adjusted it so it was even tighter. After a heated discussion and watching the well built mechanic struggle to apply the handbrake they allowed me 2 clicks on the handbrake. When I pointed out that the new car in the showroom worked OK they said that it would be modified when sold. Apparently what you see is not what you get.

The currently unresolved problem is the dancing suspension. On occasions, when the car is stopped and the engine switched off, the front of the car goes up, then down, then up, then down repeatedly. Quite amusing to watch an empty car dancing, not so funny when you are in it and not funny at all when you realize that when you go back to the car the battery may be flat. Last Thursday they fitted a new part to resolve this. On Saturday evening it did it again. So its back to the garage again in 2 weeks, but the will reset my keys when its in.

To add injury to insult, when putting petrol in the Xsara Picasso courtesy car (a regular annoyance) I opened the door not realizing that the door is a lot higher than the C5. Back the garage to buy paper hankies to stem the flowing blood. I now have a visual scar to match the emotional scars left behind by Citroen.

General Comments:

It is an excellent car to drive with plenty of power yet is very economical to run.

It is extremely comfortable with bags of room in the boot for all of your golf gear and plenty of room inside for passengers.

It is packed full of features, too many to mention, it even has an alloy as a spare.

Its just a shame it spends so much time back at the dealers.

Would you buy another car from this manufacturer? No

Review Date: 16th September, 2002

1st Oct 2003, 11:54

Interesting read. I have obviously been a lot luckier with most of these problems not arising. However, mine also dances up and down from time to time. At the last service they say they applied a software patch, but this has had no effect (must be Microsoft software!). Maybe next time?