2017 Dacia Sandero Stepway Ambiance 0.9 TCE
Build quality is woefull, spare parts, who knows
Bought this car 30 March 2017. Build quality is poor, shut lines on my car bonnet to wings varied from 3mm windscreen to 7 mm grill both sides. This could NOT be fixed.
Then... I noticed the air flow to the cabin wasn't working correctly. It went to the dealers on 09/06/2017 who said the fan box "the air direction flaps are not connected in the fan box, it needed a new one". A new part needs to come from Dacia Renault's supplier and would be available by 04/08/2017. This came and went; now I've been told it will not be available till DECEMBER 2017 possibly. My new car has been sat outside in a damp compound since June till who knows when getting damp, flat tyres and seizing rusty brake discs. GET ONE OFF THE ASSEMBLY LINE, the dealer and I have both told Dacia Renault. But NO, they are paying £22 a day for a hire car. GREAT management strategy. When will this ridiculous farce end?
Previous car was better, then Dacia changed production from Romania to Morocco and build quality has suffered. I do not know how my car got past quality control.
Would you buy another car from this manufacturer? No
Review Date: 9th September, 2017
26th Oct 2017, 20:06
Oh dear :( I'm so sorry to hear of this. We have 5 Dacias in our family; 1 Duster, 3 Sanderos and a Stepway.
The most recent one is my wife's, and we had a similar issue with the build quality with hers. The bonnet didn't line up, the passenger door didn't line up, and it was handed over with an obviously covered up dent on the top of the passenger door frame. I spotted the issues straight away, and in all fairness the dealer have done very well in getting it all sorted for us. Mind you, it did take 3 weeks at the body shop to get it right, so we had an awful Twingo as a courtesy car.
The other 4 Dacias, mine included, have all been faultless. The Sandero is still built in Romania, but the dealer did say that demand was so high that some were being rushed on the production line and it shows.
I really hope you get yours sorted :-)