2011 Hyundai i20 Style CDRI 1.4 turbo diesel
I purchased this new Hyundai car (i20 Style diesel) and received it from a Hyundai dealership on 29th July 2011. It never worked properly from day one, with the brakes sticking on journeys over 10 miles or so. I returned it twice, and it has now as of 18th August 2011 been in the Hyundai dealers since 9th August, 2011. They now inform me that it will not be repaired until early September, waiting on a part (brake caliper) from Korea!.
It looks like it will be a minimum of three weeks off the road waiting for a part, and I have only driven it haltingly for a few days!
Have other Hyundai owners in UK experienced this or similar? I would be pleased to hear how Hyundai have dealt with it.
Both Hyundai and the dealer have refused so far to replace the vehicle or provide a refund.
The after sales service and communication from the dealer have been terrible.
I have not been able to assess the true performance of the car, but the fuel consumption has been high low 40's mpg (versus 60+ mpg in brochure), but this may be because the brakes were periodically sticking while it was on the road.
David, Lincoln UK
Would you buy another car from this manufacturer? No
Review Date: 18th August, 2011
28th Jun 2012, 15:54
Hi - I've just found out the same problem - took my car in for an MoT - it failed on the brakes. The test station told me that as it's 3 years old, I should not have this problem! I took it to Hyundai - 3 days later, I'm still waiting to find out if they will be charging the cost amount as a warranty issue or not. If not, it's £760. No courtesy car has been issued, and I've yet to mention the mouldy roof liner I have. How did you get on?