2002 Renault Laguna II Sport Tourer (Estate) 1.8 16v

Summary:

Possibly the worst car in the world

Faults:

Rear De mister fuse has blown 6 times.

Revving between 2000 and 3500 RPM with foot off throttle, no power when throttle pressed.

General Comments:

Never owned such a poor car, build quality is the worst I have ever seen.

On long journeys seats become very uncomfortable, cannot get the seating position how I like it.

Dealer has tried to be helpful sorting out the problems. Throttle issue dealer does not know what he did to sort it out, but took 3 attempts. Told me 3 other Laguna II had the same problem and did something different on all of them.

Rear Demister issue dealer now has the car for a 4th time, always claims cannot blow the fuse, I manage to blow it within 1 day. Dealer has had the car for 5 days now with still no luck.

Will look to get rid of this car ASAP and go back to Honda. I would never buy a Renault again in fact I would never buy a French car again.

Would you buy another car from this manufacturer? No

Review Date: 20th January, 2003

20th Jan 2003, 08:56

The advert for this car is enough to put me off. Too many pointless electronics which are bound to screw up at some point. Mind you, I would have expected at least a couple of years (or as soon as the warranty runs out)

21st Mar 2003, 13:40

The only good thing about the advert is the music... good old Frank.

16th Jun 2003, 14:30

I'm sure you have had bad experiences with the new Laguna, but do you not consider that if you did a search on other car marques, including the ones you favour, then there will equally be people who've had exceptionally poor experiences? Personally, in my family we've had 8 Renaults and EVERY one has been totally reliable, exceptionally comfortable, well equipped and better looking than a lot of other cars. We also know 3 other folks who drive the new Laguna and they KNOW it knocks spots off the competition. Have a broader mind... you demonstrated one by going for the Laguna and being different in the first place.

2002 Renault Laguna Sports Tourer 2.0 cdi (petrol)

Summary:

As dangerous, expensive to run and eye catching as the typical

Faults:

Accelerator failure: On four separate occasions the accelerator has failed, this is extremely dangerous as the pedal "feels right" but the engine will only rev to 2000. The result is that the car lurches forward about 15 feet and then continues along at 8mph. If you have just pulled out of a side turning on to a busy road into the path of a lorry you are probably going to die.

Computer trip failure: most of the time the information is gobbledygook.

Buckled wheels: This car has low profile "extra load" tyres. The tyres are extremely hard and the smallest pothole causes the most alarming noise. I have just had three? buckled wheels replaced. All were buckled on the inside with no visible signs of impact. Now how do you buckle three? wheels without causing visible impact damage. It took the Dealer 8 days to obtain the wheels which either means Renault stock control is poor or they cannot keep up with demand.

Key card: sometimes does not work, has been replaced and gets very hot.

Electrical fault: On four occasions the car would not start. The dealer had the car for ten consecutive days and he could not start it either. Eventually I was told it was a "faulty earth".

General Comments:

A good looking, head turning car.

A comfortable quiet ride, with plenty of room for the passengers.

A spectacular array of driver friendly accessories.

Unreliable to the point of being lethal.

Would you buy another car from this manufacturer? No

Review Date: 14th January, 2003

17th Jun 2003, 06:32

About your accelerator failure: I had the same problem with my Renault Clio.

It is a shortcut problem with the wing nut (which should be about next to the gas pedal). You should go to your dealer and have it fixed (it's a matter of 5 minutes).